Team Member

Workstream; Westbrook (ME); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tips

Flexible Schedule

Employee discount

Paid Training

Direct2Care Telehealth

Job summary

Firehouse Subs in Westbrook, ME is seeking a Restaurant Team Member to join a fast-paced, guest-focused team. You’ll help with food preparation, take orders at the Aloha POS, and keep stations and dining areas clean and inviting.

This paid role emphasizes customer service and teamwork, offers a tips-based boost, flexible scheduling, paid training, and employee discounts. Prior food service is helpful but enthusiasm, reliability, and a strong work ethic are the keys to success.

Qualifications

• Experience in food service or quick service preferred but not required.
• Familiarity with Aloha POS is a plus.
• Strong time management for busy hours.
• Ability to perform basic math for cash handling.
• Excellent customer service and communication.
• Knowledge of food preparation and safety practices.
• Experience in a restaurant setting is advantageous.
• Ability to stand for extended periods and lift moderate loads.

Responsibilities

• Prepare and assemble food items efficiently with quality and presentation standards.
• Operate Aloha POS to process transactions accurately and swiftly.
• Provide friendly customer service by taking orders, answering questions, and upselling menu items.
• Maintain cleanliness and sanitation of workstations, dining areas, and food handling zones in compliance with safety regulations.
• Assist with cleaning dining spaces and supporting kitchen staff with basic food prep tasks.
• Manage cash handling responsibilities during cashiering duties.
• Support the team in adhering to health standards by following sanitation procedures.

Skills

Customer service

POS systems

Time management

Cash math

Communication

Food safety

Tools

Aloha POS

Job description

Overview

Join our dynamic team as a Restaurant Team Member at Firehouse Subs and become the heart of an energetic, fast-paced food service environment! In this role, you will play a vital part in delivering exceptional customer experiences through food preparation, efficient service, and maintaining a clean, welcoming atmosphere. Whether you’re assisting with food handling, operating POS systems, or supporting the kitchen and dining areas, your enthusiasm and dedication will help create memorable moments for our guests. This paid position offers an exciting opportunity to develop your skills in the food industry while working alongside a passionate team committed to excellence.

Responsibilities

• Prepare and assemble food items efficiently, ensuring quality and presentation standards are met
• Operate POS systems such as Aloha POS to process transactions accurately and swiftly
• Provide friendly customer service by taking orders, answering questions, and upselling menu items to enhance sales
• Maintain cleanliness and sanitation of workstations, dining areas, and food handling zones in compliance with food safety regulations
• Assist with cleaning dining spaces, and supporting kitchen staff with basic food prep tasks
• Manage cash handling responsibilities with accuracy during cashiering duties
• Support the team in adhering to health standards by following proper sanitation procedures and food safety guidelines

Requirements

• Previous experience in food service or quick service & fast food restaurant environments is preferred but not mandatory; enthusiasm and willingness to learn are key!
• Familiarity with POS systems such as Aloha POS is a plus
• Strong time management skills to handle multiple tasks efficiently during busy hours
• Ability to perform basic math for cash handling, retail math, and order calculations
• Excellent customer service skills with a positive attitude and clear communication abilities
• Knowledge of food preparation techniques, food safety practices, and sanitation standards
• Experience working in a restaurant or similar setting is advantageous
• Ability to stand for extended periods, lift moderate loads, and work effectively in a fast-paced environment

Embark on a rewarding journey where your energy fuels our success! We’re dedicated to fostering an inclusive workplace that values growth, teamwork, and enthusiasm. If you’re ready to bring your passion for food service to life while developing valuable skills in a vibrant setting, we want to hear from you!

Perks/Benefits

• Tips
• Flexible Schedule
• Employee discount
• Paid Training
• Direct2Care Telehealth

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.