Team Member

ABC Fine Wine & Spirits, Inc.; Wesley Chapel (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

ABC Fine Wine & Spirits, Inc. is seeking a customer-focused team member in Florida to deliver prompt, friendly service at the register and on the floor.

You will operate a POS system, verify IDs for age-restricted products, and promote a wide selection of wines, spirits, beers, and cigars while maintaining store standards. The role requires flexibility to work nights, weekends, and holidays, with responsibilities including restocking, merchandising, and ensuring a clean, safe shopping

Qualifications

• Must be 21 years of age or older.
• Ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.

Responsibilities

• Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
• Operate POS system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring age verification, and cash handling.
• Maintain Responsible Vendor status for alcohol & tobacco purchases by checking identification for age verification while operating POS, wine taps or tasting tables.
• Learn and promote ABC's selection of wine, spirits, beer, and cigars, including Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation of products on shelves and in beer coolers.
• Increase sales and product performance to meet store goals.
• Receive, unload, and validate invoices, organize and stock store deliveries.
• Maintain a clean, safe, and organized environment on the sales floor, stockroom, Team Member areas, and customer spaces such as restrooms.
• Assist with daily property upkeep by sweeping, debris removal, parking lot and walkways maintenance, cart collection, trash emptying, and restroom cleaning.
• Provide wrapping service, assemble gift baskets, and offer carryout service when needed.
• Stay current on training, company policies, and product knowledge to ensure compliance and provide an informed Guest experience.
• Perform additional duties as assigned by Store Leadership.

Skills

Guest service

POS operation

Cash handling

Age verification

Teamwork

Job description

Responsibilities

• Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
• Operate Point-of-Sale (POS) system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring legal compliance with age verification, and following proper cash handling procedures.
• Maintain Responsible Vendor status throughout employment for alcohol & tobacco purchases while operating POS, wine taps or tasting tables by checking proper forms of identification for age verification.
• Learn and promote ABC's wide selection of wine, spirits, beer, and cigars, including our Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers.
• Increase sales and product performance to meet store goals.
• Receive, unload, and validate invoices, organize and stock store deliveries.
• Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas (e.g., lockers and kitchen), and customer-facing spaces such as restrooms.
• Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways, collecting shopping carts, emptying trash, and performing routine restroom cleaning.
• Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service when needed.
• Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience.
• Perform additional duties as assigned by Store Leadership.

Minimum Qualifications

• Must be 21 years of age or older.
• The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.
• No prior retail experience required, though previous customer-facing experience is a plus.

General Requirements

Maintain regular and predictable onsite attendance: All Team Members are expected to report to work as scheduled and remain onsite for the duration of their shifts. Reliable onsite attendance is an essential function of the job to ensure operational success and consistent service for our Guests.

Physical Requirements

• Continuously: Standing and moving about for extended periods (up to 8 hours or more).
• Frequently: Bending, lifting, and twisting (BLT) to move product and assist with merchandising.
• Frequently: Lifting and/or transporting up to 40 lbs. throughout the store and stockroom.
• Occasionally: Overhead lifting to place or retrieve items from high shelves.
• Occasionally: Use of ladders and step stools to access merchandise stored at varying heights.
• Frequently: Moving between sales floor, stockroom, and exterior areas of the store.

Vision Requirements

• Frequently: Visually inspect product labels, signage, and displays to ensure accuracy and presentation.
• Frequently: Detect and respond to visual cues such as Guest gestures, product placement, or safety hazards.

Work Environment

• Occasionally: Working in or with elevated locations and tools (e.g., ladders, stockroom).
• Occasionally: Exposure to outdoor weather conditions while maintaining the property or assisting Guests.
• Occasionally: Exposure to fumes or airborne particles when using cleaning solutions or supplies.
• Occasionally: Exposure to refrigerated temperatures (32-41ºF) when stocking or retrieving product in the cooler.
• Continuously: Moderate noise level in the work environment.

Frequency Key

Continuously - 67% to 100% of the workday.
Frequently - 34% to 66% of the workday.
Occasionally - 0% to 33% of the workday.

Our Mission is

We make everyday celebrations better while enriching the lives of team members and by contributing to organizations that benefit families in the communities we serve.

Come join this family-owned, growth-oriented organization today!

Equal employment opportunity ABC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and we make all employment decisions without regard to race, ethnicity, color, age, sex, gender, gender identity or gender expression, sexual orientation, religion, creed, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, medical condition, military status, or any other basis prohibited by law ("protected status").

ABC is an alcohol-free, drug-free workplace.

#AlwaysBeCelebrating ABC Fine Wine & Spirits is an essential business in Florida that has been family owned and operated since 1936. The mission of ABC is to make everyday celebrations better and to serve communities statewide through store service and charitable giving. ABC has almost 125 stores with more in development. Whether celebrating, or simply relaxing at home with loved ones, guests value ABC’s selection and exceptional in-store and online service. We believe in our dedicated, enthusiastic and knowledgeable team members who have made ABC one of the most respected alcohol beverage retailers in the country. We are a trusted brand to generations of guests that provides a safe, team-focused work environment. Join the celebration and get started on a career path with opportunities to grow in the exciting and entertaining alcohol industry.