Team Member

ABC Fine Wine & Spirits, Inc.; Titusville (FL); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid vacation

Tuition reimbursement

ABC University training

Health insurance

Dental & Vision

401K

Employee discounts

EAP

Pet insurance

Job summary

ABC Fine Wine & Spirits, Inc. is seeking Retail Team Members to greet guests, deliver friendly service, and help maintain a clean, well-stocked store. You will operate the POS, apply promotions, verify IDs for age‑restricted products, assist with merchandising, and support daily store operations.

Our team benefits include paid vacation, tuition reimbursement, ABC University training, health, dental and vision insurance, a 401K plan, and employee discounts. Join the celebration and grow with ABC.

Qualifications

• Must be 21 years of age or older.
• Ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.

Responsibilities

• Greet each Guest upon entry and provide prompt, friendly service throughout their visit.
• Operate POS system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring age verification, and following cash handling procedures.
• Maintain Responsible Vendor status for alcohol & tobacco purchases and check IDs for age verification.
• Learn and promote ABC's selection of wine, spirits, beer, and cigars, including Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers.
• Increase sales and product performance to meet store goals.
• Receive, unload, and validate invoices, organize and stock store deliveries.
• Maintain a clean, safe, and organized environment throughout the store, including sales floor, stockroom, Team Member areas, and restrooms.
• Assist with daily property upkeep by sweeping, debris removal, parking lot and walkways maintenance, and cart collection.
• Provide wrapping service for ABC products, assemble gift baskets, and offer carryout service when needed.
• Stay current on required training, company policies, and product knowledge to ensure compliance and high-quality guest experience.
• Perform additional duties as assigned by Store Leadership.

Job description

Join Our Team! Retail Team Members create a welcoming, fun, and educational experience for our Guests by delivering exceptional Guest service, contributing to store sales goals, and ensuring the store is clean, organized, and well-stocked.

Responsibilities

• Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
• Operate Point-of-Sale (POS) system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring legal compliance with age verification, and following proper cash handling procedures.
• Maintain Responsible Vendor status throughout employment for alcohol & tobacco purchases while operating POS, wine taps or tasting tables by checking proper forms of identification for age verification.
• Learn and promote ABC's wide selection of wine, spirits, beer, and cigars, including our Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers.
• Increase sales and product performance to meet store goals.
• Receive, unload, and validate invoices, organize and stock store deliveries.
• Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas (e.g., lockers and kitchen), and customer‑facing spaces such as restrooms.
• Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways, collecting shopping carts, emptying trash, and performing routine restroom cleaning.
• Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service when needed.
• Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high‑quality Guest experience.
• Perform additional duties as assigned by Store Leadership.

Minimum Qualifications

• Must be 21 years of age or older.
• The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.
• No prior retail experience required, though previous customer‑facing experience is a plus.

General Requirements

• Maintain regular and predictable onsite attendance: All Team Members are expected to report to work as scheduled and remain onsite for the duration of their shifts.
• Reliable onsite attendance is an essential function of the job to ensure operational success and consistent service for our Guests.

Physical Requirements

• Continuously: Standing and moving about for extended periods (up to 8 hours or more).
• Frequently: Bending, lifting, and twisting (BLT) to move product and assist with merchandising.
• Frequently: Lifting and/or transporting up to 40 lbs. throughout the store and stockroom.
• Occasionally: Overhead lifting to place or retrieve items from high shelves.
• Occasionally: Use of ladders and step stools to access merchandise stored at varying heights.
• Frequently: Moving between sales floor, stockroom, and exterior areas of the store.

Vision Requirements

• Frequently: Visually inspect product labels, signage, and displays to ensure accuracy and presentation.
• Frequently: Detect and respond to visual cues such as Guest gestures, product placement, or safety hazards.

Work Environment

• Occasionally: Working in or with elevated locations and tools (e.g., ladders, stockroom).
• Occasionally: Exposure to outdoor weather conditions while maintaining the property or assisting Guests.
• Occasionally: Exposure to fumes or airborne particles when using cleaning solutions or supplies.
• Occasionally: Exposure to refrigerated temperatures (32-41°F) when stocking or retrieving product in the cooler.
• Continuously: Moderate noise level in the work environment.

Frequency Key

• Continuously – 67% to 100% of the workday.
• Frequently – 34% to 66% of the workday.
• Occasionally – 0% to 33% of the workday.

Our Mission

"We make everyday celebrations better while enriching the lives of team members and by contributing to organizations that benefit families in the communities we serve."

Benefits

• PAID VACATION AND PTO
• TUITION REIMBURSEMENT
• ABC UNIVERSITY - GREAT WINE, SPIRITS, BEER, CIGAR TRAINING
• EXCELLENT WELLNESS-BASED HEALTH INSURANCE FOR INDIVIDUAL + FAMILY
• DENTAL AND VISION PLANS
• COMPANY-MATCH 401K PROGRAM
• EMPLOYEE DISCOUNTS ON WINE AND SPIRITS
• EMPLOYEE ASSISTANCE PROGRAM (EAP)
• PET INSURANCE

Equal employment opportunity ABC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination.

We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and we make all employment decisions without regard to race, ethnicity, color, age, sex, gender, gender identity or gender expression, sexual orientation, religion, creed, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, medical condition, military status, or any other basis prohibited by law ("protected status").

ABC is an alcohol-free, drug-free workplace.

#AlwaysBeCelebrating

A Pro Shop

ABC Fine Wine & Spirits is an essential business in Florida that has been family owned and operated since 1936. The mission of ABC is to make everyday celebrations better and to serve communities statewide through store service and charitable giving. ABC has almost 125 stores with more in development. Whether celebrating, or simply relaxing at home with loved ones, guests value ABC’s selection and exceptional in-store and online service. We believe in our dedicated, enthusiastic and knowledgeable team members who have made ABC one of the most respected alcohol beverage retailers in the country. We are a trusted brand to generations of guests that provides a safe, team-focused work environment. Join the celebration and get started on a career path with opportunities to grow in the exciting and entertaining alcohol industry.