Team Member

Potbelly; Sterling (VA); On-site; USD 18,942 - 19,630; Part time

Job summary

A prominent sandwich shop is looking for friendly and outgoing Team Members to join their Sterling location. This part-time role involves providing excellent customer service, preparing food, and maintaining cleanliness in a fast-paced environment. Ideal candidates will be at least 16 years old, have great communication skills, and enjoy teamwork. The job offers flexible shifts and a supportive company culture focused on inclusion and respect.

Qualifications

• At least 16 years of age.
• Able to stand/walk a minimum of 3 hours or as needed.
• Able to lift up to 50 pounds occasionally.

Responsibilities

• Work multiple stations as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food and cleanliness.
• Prepare quality finished products efficiently.
• Effectively handle customer complaints and issues.

Skills

Customer service oriented

Strong written and verbal communication

Team player

Ability to manage allergens

Knife skills

Job description

Overview

PAY TRANSPARENCY: earn between $13.75 and $14.25 plus digital tips!*

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we\'ve got the best. Ready to join our growing Potbelly Nation?

A Potbelly Associate\'s job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

What you bring to the table

• You want to delight customers with great food and good vibes
• You are friendly and customer service oriented
• You have strong written and verbal communication skills
• You can handle the heat of the kitchen - knife skills are a plus!
• You love working in a fast-paced environment
• You're a team player
• You enjoy higher levels of noise from music, customer and employee traffic
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You're able to stand/walk a minimum of 3 hours or as needed
• You are at least 16 years of age
• You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Job Duties and Functions

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
• Comply with health and safety standards for food, cleanliness and safety
• Restock food line, chips and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• If 18 or older, use of the automatic slicer to prep food items
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
• Operate cash register: handle, balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Takes delivery/catering/pickup orders over the phone
• Other duties as assigned

Potbelly cannot make guarantees about tip earnings.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We\'re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Application Deadline

Applications must be submitted by [4/20/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

Already applied? Go to TalentReef to see your application.

Position Information

Company: Potbelly Corporate

Position: Team Member

Status: Part Time

Shift: First (Day), Second (Afternoon), Third (Night)

Req #: 10932733

Date Posted: March 09, 2026

Location: 22035 Dulles Retail Plaza, Sterling, US, VA, 20166

Job Category: Associate