Team Member

Ultipro; Smithville (TN); On-site; USD 18,000 - 24,000; Full time

Job summary

Ultipro is seeking a Crew Person to support daily restaurant operations and guest service. You will prepare quality food products, keep stations clean, and work to ensure every guest has a positive experience. This role emphasizes safety, sanitation, and accurate food handling in a fast-paced environment.

The position requires age 16+, the ability to lift, flexibility for shifts, and reliable transportation to arrive on time for scheduled duties.

Qualifications

• Enrollment in high school; high school diploma or equivalent is preferable.
• Must be a minimum of 16 years of age.
• Must have reliable transportation to work.
• Must be able and willing to work flexible hours, possibly including opening and closing shifts.

Responsibilities

• Follows all Guest service guidelines and procedures; delivers SUPERSTAR service.
• Works assigned station(s) accurately and productively; cleans and stocks the area.
• Ensures guests receive hot, quality products; packages and delivers according to standards.
• Handles all food products per company procedures; follows safety and sanitation requirements.
• Follows cash control guidelines to minimize costs; uses products and equipment properly.
• Demonstrates oral communication skills; communicates with internal and external contacts.
• Performs other duties or projects as required.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

The Crew Person is responsible and accountable for performing specific tasks and duties, as assigned, within the restaurant. This role provides each guest with a positive experience, prepares quality food products according to standards, and keeps restaurant clean, pleasant and safe for all guests and employees.

ESSENTIAL FUNCTIONS

• Follows all Company Guest service guidelines and procedures; takes the appropriate action to ensure all Guests receive “SUPERSTAR Service”
• Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned
• Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees
• Follows all company cash control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.
• Demonstrates oral communication skills; communicates effectively with various contacts (internal and external)
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

POSITION QUALIFICATIONS/CORE COMPETENCIES

• Enrollment in high school; high school diploma or equivalent is preferable
• Must be a minimum of 16 years of age
• Must have reliable transportation to work
• Must be able and willing to work flexible hours, possibly including opening and closing shifts.

WORK ENVIRONMENT

• Fast paced environment working with kitchen equipment in tight quarters

PHYSICAL DEMANDS

• Stand for long periods of time
• Bend and stoop
• Work around heat
• Able to lift 50 – 75 lbs. comfortably
• Work with various cleaning products

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.