Team Member

Summerwood Corporation; Sewickley (Allegheny County); On-site; USD 21,000 - 32,000; Full time

Job summary

Summerwood Corporation is seeking a dedicated team member to greet customers, present a neat appearance in uniform, and maintain a clean and safe environment.

In this role you will follow all company procedures, work with peers as part of a team, and assist in training new employees while showing initiative and a positive attitude.

Reliability, punctuality, and clear communication are essential as you adapt to schedule changes and help ensure customer satisfaction.

Responsibilities

• Maintains neat appearance in uniform and a clean work area.
• Greets customers with a smile and welcoming or courteous departure.
• Ensures a clean and safe environment for customers.
• Follows all company procedures and standards in serving customers.
• Works cooperatively with peers as part of a team and assists others.
• Demonstrates a positive, enthusiastic attitude with colleagues.
• Assists in training and orienting new employees.
• Shows patience and understanding when training others.
• Keeps management informed about ongoing tasks and needs.
• Is personally reliable with attendance and punctuality.
• Understands and adheres to posted work schedules; reports on time.
• Provides notice if unable to attend work and writes when late or absent as required.
• Uses approved time-keeping systems for reporting hours.
• Maintains flexibility and dependability in responding to management requests.
• Projects a positive attitude with management and supports organizational changes.
• Adjusts well to management requests and procedural changes.
• Alerts management to station needs and potential problems.
• Proactively brings issues to management’s attention and follows through on commitments.
• Shows initiative and energy, going beyond the minimum requirements.
• Helps others when needed without being asked; maintains a sense of urgency for customer satisfaction.
• Manages multitasking effectively and completes tasks thoroughly.
• Offers ideas to improve procedures and solve problems.

Job description

Responsibilities

• Presents a neat, clean appearance, in company uniform
• Greets each customer they encounter with a smile and a word of welcome or departure
• Maintains a clean and safe environment for customers
• Serves customers according to all company procedures and standards
• Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand
• Demonstrates a positive and enthusiastic attitude with co‑workers
• Helps new employees through training and orientation
• Demonstrates patience and understanding when training others
• Keeps other employees informed about what he/she is doing
• Attendance – is personally reliable
• Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
• Provides appropriate notice when unable to be at work
• Provides written notice for being late or absent as required
• Understands and uses approved time‑keeping system
• Cooperation with Management – is open and receptive to requests, demonstrates flexibility and dependability
• Demonstrates a positive and enthusiastic attitude with management
• Adjusts positively to requests for change from managers
• Accepts procedural changes positively and without loss of effectiveness
• Alerts management to station needs
• Anticipates problems and brings them to management’s attention
• Follows through with all commitments made
• Initiative and Energy – takes action without being told, goes beyond what is simply required, maintains a high activity level
• Helps others when needed without being asked
• Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
• Is effective working on more than one task at a time
• Finishes tasks completely once begun
• Suggests ideas for solving problems, improving procedures, etc.