Team Member

Jersey Mike's Subs; Saco (ME); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meals

Additional wages from tips

Job summary

Jersey Mike's Subs is hiring for all positions in Saco, ME. You will greet customers, take orders, and prepare subs in a fast-paced, friendly environment. Team collaboration and excellent service are essential to keep the store running smoothly.

Join a supportive team that emphasizes guest satisfaction, quality food, and growth opportunities as you contribute to daily operations and exceptional customer experiences.

Qualifications

• Experience in fast-paced customer service environments is preferred.
• Ability to communicate clearly with customers and teammates.
• Willingness to learn and follow company policies.

Responsibilities

• Greet customers, record orders, and provide friendly service.
• Input orders into a POS system and handle payments accurately.
• Prepare subs per specifications while following safety procedures.
• Maintain kitchen cleanliness and sanitation throughout shifts.
• Assist with conversations to resolve customer questions or concerns.
• Support team with daily tasks and shift coverage as needed.

Skills

Customer service mindset

Team player

Communication skills

Job description

We are hiring for ALL POSITIONS!!

We are looking for the next ROCK STAR to join our family at Jersey Mike’s Subs!!!

Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling, and rewarding!

If you like to have fun, banter with people and enjoy sharing your life, then working at Jersey Mike’s may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.

Jersey Mike's was built on a strong sense of community and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment than bring your energy and come grow with us!

Responsibilities:

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Requirements:

• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and nights shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Benefits:

• Free meals
• Additional wages from tips

Our authentic taste – served Mike's Way® with lettuce, onions, tomatoes, oregano, salt, and THE JUICE (oil and vinegar) – is called our CRAVEABILITY factor. Our secret? Everything about Jersey Mike’s is the absolute highest quality, including our employees. Our USDA Prime Roast Beef is trimmed and cooked right here in the store. Our meats and cheeses are all top-quality premium brands sliced freshly before your eyes. Our bread is fresh-baked each day on premises. And of course, everything’s created right in front of you. It’s what makes Jersey Mike’s the most authentic tasting submarine sandwich available, truly a \Sub Above\ , and it’s a tradition of quality we’ll never outgrow. Our team is just that as well...an amazing group of people working together, having fun, engaging with our customers and making each visit memorable with our unique, friendly, and welcoming personalities.