Team Member

Everyday Coffee Company; Roanoke (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

Dunkin’ in Roanoke, VA is seeking a Restaurant Team Member to join a fast-paced coffee and food service team. You will help prepare beverages and food according to Dunkin’ standards and deliver friendly service.

The role emphasizes teamwork, reliability, and a focus on guests, with opportunities to learn and grow in a busy retail environment.

Qualifications

• Must be at least 18 years old.
• HS Diploma or GED preferred.
• Ability to work in a fast-paced team environment.
• Customer-focused with friendly service.

Responsibilities

• Follow brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Answer guest questions about the menu.
• Maintain a clean and organized workstation.
• Stock items at the workstation.
• Take orders at the Drive Thru or Front Counter and handle payments.
• Meet speed of service standards with accurate orders.
• Serve and communicate with guests.
• Organize and maintain stock room and refrigerated areas.

Skills

Teamwork

Punctuality

Willingness to learn

Guest-focused

Education

High School Diploma or GED

Job description

Overview

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Position Title

Restaurant Team Member

Reports To

Restaurant Manager

Responsibilities Include

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guestsServe and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience

• You must be at least 18 years old
• HS Diploma or GED preferred

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space

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