Team Member

Whistle Express Car Wash; Richlands (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

Whistle Express Car Wash is seeking a part-time Team Member to join our fast-paced site in Richlands, VA. You will guide guests through the wash experience, support sales and membership growth, and help keep the wash, tunnel, and vacuum stations running smoothly.

The role involves customer-facing duties, teamwork, and routine site upkeep. If you thrive on moving, helping customers, and delivering a great day, this could be your spot.

Qualifications

• Ability to provide excellent customer service with a friendly and professional attitude.
• Experience supporting sales and membership growth is a plus.
• Comfort with fast-paced, hands-on roles and physical work.

Responsibilities

• Welcome guests at the Welcome Station and assist with sign-ups and account management.
• Maintain wash and tunnel areas, following safety procedures and keeping equipment in good condition.
• Engage with customers at the Convenience Station, manage member accounts, and encourage positive reviews.
• Perform opening/closing duties and general site upkeep to ensure a safe, clean environment.

Skills

Customer service

Sales support

Team communication

Job description

## Team MemberApplylocations: 229 - Richlandstime type: Part timeposted on: Posted Todayjob requisition id: JR104789Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the lot, in the tunnel, and at the vacuum station. You'll guide guests through the wash experience, keep the site running at full speed, and be the reason someone's day gets a little better. The work is physical, the crew is tight, and every shift has a visible result. If you're someone who needs to be on the move to feel alive, this is your kind of place.**Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.#LI-DNIBase Pay Range*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*### Your Future Looks Shiny Here.We’re so glad you’re interested in joining the Whistle Express Car Wash crew! Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform. Keep shining, and thanks for wanting to be part of our team!### WHISTLE'S VALUESWe share the responsibility for creating the best experience for our customers, team members, and facilities. **Be Curious** - We have a drive to learn, grow, challenge, and explore better ways of doing things. **Take Accountability** - We take ownership of our actions, commitments, and results. **Show respect** - We value every person by listening openly, communicating honestly, and treating others with dignity. **Pursue Excellence** - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.