Team Member

Lalaland Support Center LLC; Phoenix (AZ); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Dental and Vision

Company discount

Internal growth opportunities

Paid Holidays

Job summary

La La Land Cafe in Phoenix, AZ seeks enthusiastic Team Members to deliver warm, friendly service while crafting espresso-based drinks and teas. You will greet guests, prepare beverages to company recipes, maintain a clean station, and handle payments at the counter, contributing to a welcoming guest experience.

This role emphasizes attention to detail, teamwork, and a can-do attitude, with opportunities to grow and learn in a fast-paced cafe environment.

Qualifications

• High school diploma is a plus.
• Positive attitude and genuine love for connecting with people.
• Experience as a Barista or in Customer Service.
• Knowledge of sanitation regulations.
• Basic math skills.
• Excellent communication skills.
• Flexibility to work various shifts, holidays and weekends.
• Food handler certification.

Responsibilities

• Beverage preparation and serving.
• Greet customers and provide outstanding customer service.
• Craft espresso-based drinks, teas, and specialty beverages.
• Maintain cleanliness and organization of the coffee station.
• Receive and process payments via credit card.
• Store cleanliness and maintenance.
• Clean and sanitize counters, equipment, and customer areas.
• Keep front-of-house tidy and reset tables as needed.
• Support baristas and kitchen staff during peak hours.
• Assist with to-go and delivery orders as needed.

Skills

Barista

Customer Service

Food Safety

POS Handling

Teamwork

Multitasking

Education

High school diploma

Job description

Description

La La Land Cafe is more than just a coffee shop - it is a movement dedicated to spreading kindness, positivity, and inclusivity. Our mission is to make every guest feel valued and uplifted by creating a space filled with warmth and genuine human connection. We believe in fostering a community where everyone feels welcome, and our commitment to exceptional service reflects this goal. We’re seeking passionate, enthusiastic Team Members to join us and help spread our message.

As a Team Member, you will play a vital role in ensuring an exceptional customer experience by preparing high-quality beverages, maintaining cleanliness, and supporting food preparation. This position requires attention to detail, teamwork, and a commitment to excellent service.

Primary Responsibilities:

• Beverage Preparation
• Greet customers and provide outstanding customer services
• Craft high-quality espresso-based drinks, teas, and specialty beverages
• Ensure consistency in drink preparation following company recipes and standards
• Maintain cleanliness and organization of the coffee station
• Receive and process payments via credit card
• Store Cleanliness & Maintenance
• Clean and sanitize counters, equipment, and customer areas throughout the shift
• Sweep and mop to maintain a clean space for guest
• Ensure proper upkeep of workstations, utensils, and storage areas
• Follow health and safety guidelines for food handling

Secondary Responsibilities:

• Serve and prepare food, avocado toast, pastries and muffins
• Prepare avocado toast and other light food items following company recipes
• Ensure food quality and freshness while maintaining cleanliness standards
• Assist with general cleaning, including taking out trash and maintaining store hygiene
• Restock ingredients and supplies as needed
• Support other team members to ensure smooth store operations
• Deliver food and drink orders from the counter to customers promptly and accurately
• Assist with restocking supplies (cups, lids, milk, pastries, condiments, etc.)
• Keep the front-of-house and back-of-house areas clean and organized
• Clear and wipe down tables, return dishes to the kitchen, and reset dining areas
• Support baristas and kitchen staff during peak hours
• Help manage to-go and delivery orders as needed

Requirements

• High school diploma: relevant training is a plus
• A naturally positive attitude and a genuine love for connecting with people
• Previous work experience as a Barista or Customer Service
• Knowledge of sanitation regulations
• Basic math skills
• Ability to gauge customers’ preferences
• Excellent communication skills
• Flexibility to work various shifts, holidays and weekends
• Food handler certification

Physical Requirements

• Standing (90%) – Extended periods throughout the shift
• Walking (15%) – Assisting team members and customers within the café
• Bending/Reaching (20%) – Retrieving products, stocking shelves, and cleaning workspaces
• Lifting/Carrying (20%) – Carrying objects up to 25 lbs., including supplies and inventory
• Reaching (3%) – Accessing storage areas above shoulder level

Benefits & Perks:

• Dental and Vision
• Company discount
• Internal growth opportunities
• Paid Holidays

#INDSPN