Team Member

Bagel Brands; Newton (AL); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee is hiring a Team Member to deliver day-making guest service, craft beverages to standard recipes, and bring our Purpose and Values to life in every interaction. You’ll move between barista and greeter roles, ensuring guests feel welcome.

No prior experience required. Must be 16+, with a flexible schedule including early mornings, evenings, and weekends. Join a collaborative team with opportunities to grow, receive tips, and enjoy employee discounts.

Qualifications

• Must be at least 16 years of age.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs
• Excellent customer service mindset
• Ability to thrive in a fast-paced environment
• Passion for coffee, hospitality, and being part of a team

Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
• Moves between barista, greeter, and other roles as needed during the shift
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards
• Keeps the coffeehouse clean, organized, and well-stocked, meeting operating standards for quality and safety
• Anticipates what's needed next for a Guest or teammate and acts on it before being asked
• Makes recommendations to Guests grounded in real product knowledge
• Knows when to involve a leader and asks for support accordingly
• Follows directions and balances multiple priorities
• Shows up on time with reliable attendance
• Upholds core values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love
• Brings energetic and engaging energy to guests and teammates
• Maintains a learner's mindset and seeks to improve skills
• Stays steady under pressure and asks for help when needed
• Takes ownership of the impact on people around them

Skills

Customer service

Fast-paced environment

Team player

Hospitality

Coffee knowledge

Job description

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!

Position Overview:

The Team Member is the core of the Caribou Coffee experience. They are responsible for creating day-making experiences through delivering unparalleled guest service, making exceptional hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.

No previous experience required.

Core Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take
  on whatever task is needed in the moment
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and
  security standards
• Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating
  standards for quality and safety
• Anticipates what's needed next for a Guest or a teammate and acts on it before being asked
• Makes recommendations to Guests grounded in real product knowledge, not just a script
• Knows the difference between a problem to solve on the spot and one that calls for a leader,
  and asks for support accordingly
• Takes direction from leaders and understands the team is balancing multiple priorities at once
• Shows up for every scheduled shift on time and ready to go, maintaining reliable, consistent
  attendance
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be
  Yourself, Take Ownership, Serve with Love
• Brings exceptional and engaging energy to the shift, making fun happen with teammates, and
  for Guests
• Approaches the role with a learner's mindset, always looking to sharpen skills and improve
• Shows up as a dependable teammate, staying steady under pressure and asking for help when
  needed
• Takes ownership of the impact they have on the people around them

Skills and Qualifications

Required:

• Must be at least 16 years of age
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs
• Excellent customer service mindset
• Ability to thrive in a fast-paced environment
• Passion for coffee, hospitality, and being part of a team

Preferred:

• Restaurant, retail, or guest service experience.

Benefits:

• Employee Discount & Free Shift Drink
• Flexible schedule
• Growth Opportunities
• Tips

Address: | 2351 County Road 42 , Burnsville, Minnesota 55306 |

Compensation Range:

$11.23 - $18.71 per hour

*Starting pay is subject to Local and State Minimum Wage regulations.

Ranges reflect what employer reasonably and in good faith expects to pay for such position.

The physical demands for this position are reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Brand:

Caribou Coffee