Team Member

Tractor Supply Company; Nappanee (IN); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Company-paid life and disability insurance

Paid parental leave

Tuition reimbursement

Adoption and surrogacy assistance

Job summary

Tractor Supply Company in Nappanee, Indiana, is seeking a Team Member responsible for interacting with customers, supporting initiatives, and performing various tasks to deliver a Legendary Customer Experience.

The ideal candidate should possess strong communication skills and the ability to work varied hours. Retail experience, along with familiarity with farming or pet knowledge, is preferred. The position offers various benefits including medical coverage and tuition reimbursement.

Qualifications

• No experience required; retail experience or knowledge in farming/ranching/pets preferred.
• Must be able to read, write, and count accurately.

Responsibilities

• Interact with customers and team members while supporting selling initiatives.
• Operate cash register and assist with loading purchases.
• Maintain a Legendary Customer Experience.

Skills

Communication skills

Problem-solving skills

Basic computer skills

Education

High school diploma or equivalent

Job description

The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.

Essential Duties and Responsibilities (Min 5%)

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Perform a combination of duties during 95 percent of the day. The mix may vary, but all Team Members must be able to:
  • Operate cash register/computer following cash handling procedures.
  • Recover merchandise.
  • Participate in mandatory freight process.
  • Complete Plan-o-gram procedures (merchandising, sets, and resets).
  • Assemble merchandise.
  • Perform janitorial duties.
  • Execute price changes/markdowns.
  • Operate Forklift (if 18 or older).
  • Operate Cardboard Baler (if 18 or older).
  • Assist customers with loading purchases.
  • Ensure the customer has a Legendary shopping experience that differentiates from the competition.
  • Sanitize and maintain poultry holding tanks and care for birds as required.
  • Complete all documentation associated with any of the above job duties.
• Team Members may also be required to perform other duties as assigned.

Required Qualifications

No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.

A high school diploma or equivalent is preferred but not required. Regardless of education level, Team Members must be able to read, write, and count accurately.

Preferred knowledge, skills or abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Ability to read, write, and count accurately.
• Strong communication and problem‑solving skills.
• Basic computer skills.Strong interpersonal skills and ability to resolve issues ethically with minimal conflict.

Working Conditions

• Working environment is generally indoor with moderate noise and hard‑surface floors/outdoor lots for staff and customers.
• Lighting and temperature are adequate.
• Work shifts vary but generally no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.

Physical Requirements

• Move and transfer merchandise up to 50 pounds; push/pull up to 2,000 pounds with suitable equipment.
• Occasionally lift or reach merchandise overhead.
• Frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Move throughout the store for an entire shift.
• Safely access all areas of the store including selling floor, side lot, stock area, and register area.
• Operate and use all equipment necessary to run a store (e.g., dolly, handtruck, forklift, baler, computer, cash register). Forklift and baler requirements do not apply if under 18.
• Operate store equipment such as computer and cash register continuously.
• Read, write, and count accurately to complete documentation.
• Use strong verbal and written communication skills to communicate effectively with teammates.
• Process information/merchandise through the point‑of‑sale system.
• Handle or be in contact with birds/poultry.
• Complete all required training.
• Complete propane dispensing training and certification (does not apply if under 18).

Disclaimer

This job description represents an overview of the responsibilities for the above‑referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor.

Benefits

Our benefits extend beyond medical, dental, and vision coverage to include company‑paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance for all full‑time and eligible part‑time Team Members. Part‑time new hires become eligible for TSC Benefits after averaging at least 15 hours per week during the 90‑day lookback period, with eligibility commencing on the first day of the month following four months of continuous service.