Team Member

Swig-Drinks-2; Louisville (KY); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Tip-inclusive pay

Discounted drinks

Flexible hours

Growth opportunities

Competitions for prizes

Job summary

Swig in Louisville is hiring entry-level crew to deliver fast, friendly service and unforgettable experiences for every guest. You’ll greet customers, help craft drinks and food, and keep the dining area clean in a fast-paced team setting.

Responsibilities include taking orders, stocking, assisting with to-go and delivery, upselling menu items, and upholding safety and cleanliness standards. Must be 16 or older and able to work flexible hours.

Qualifications

• Must be at least 16 years of age.
• Previous restaurant experience is a plus.

Responsibilities

• Craft quality drinks and food by following Swig’s procedures.
• Greet guests and communicate clearly with teammates for a smooth experience.
• Keep dining rooms, outdoor areas, and workspaces clean and organized.
• Assist with prep, stocking, and staging to keep operations efficient.
• Support to-go and delivery orders with accuracy and timeliness.
• Maintain food rotation and sanitation standards.
• Collaborate with the team to meet goals and create a welcoming atmosphere.
• Upsell add-ons and menu items to enhance guest experiences.
• Follow company policies and perform other duties as needed.

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Reliability

Attendance

Job description

At Swig, we’re all about fun, energy, and giving our customers an unforgettable experience. You’ll wear many hats, but your top priority is creating happy moments in every cup. Whether you're perfecting a drink, greeting customers with a smile, or keeping things clean, you’ll be part of a team that treats every customer like family.

From our famous "dirty sodas" to those genuine, friendly connections, you'll help create an environment where everyone feels right at home. Ready to serve happiness in a cup and have fun while doing it? Join us at Swig—where the only thing better than the drinks is the team!

How You’ll Make an Impact:

• Craft quality drinks and food by following Swig’s procedures.
• Communicate clearly with guests and teammates to ensure a smooth, seamless experience.
• Keep the dining room, outdoor areas, and workspaces spotless — from wiping tables to deep cleaning as needed.
• Handle prep, stocking, and staging to keep everything organized and efficient.
• Assist with to-go and delivery orders, ensuring accuracy and timely service.
• Maintain food rotation, cleanliness, and adhere to safety and sanitation standards.
• Collaborate with your team to meet goals and create a welcoming atmosphere.
• Offer add-ons and special menu items, helping customers discover new favorites and enhancing their experience!
• Follow all company policies and procedures to uphold our standards and values.
• Perform other duties as needed.

What You’ll Bring to the Role:

• Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service.
• Exceptional attention to detail, ensuring everything is just right.
• Excellent communication skills — both verbal and written.
• A collaborative, growth-focused attitude, always ready to learn and help your team succeed.
• The ability to multitask and handle fast-paced situations with ease.
• Reliable transportation.
• Regular, predictable attendance and the ability to work as part of a close-knit team.
• Must be at least 16 years of age.
• Previous restaurant experience is a plus!

Pay & Perks:

• Earn up to $12-13/hr (this includes tips!)
• Discounted Drinks & Cookies
• Flexible hours and a fun, fast-paced work environment.
• Opportunities for Growth
• Participate in company wide competitions for prizes and recognition!

Who We Are:

Swig is the fastest growing and most successful drink brand in America, going viral on TikTok with users driving miles away for the dirty soda. Swig's employees are at the core of all we do, we offer unique opportunities and delightful teams who create happiness one cup at a time.

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