Team Member

At Home Group Inc.; Lee's Summit (MO); On-site; USD 28,000 - 35,000; Full time

Job summary

At Home Group Inc. in Lee's Summit, Missouri, is seeking a Team Member to support operational processes, including merchandising and customer service. Responsibilities include executing company directives, providing excellent customer service, stocking products, and maintaining store appearance. Ideal candidates should be at least 18 years old, have a high school diploma, and clear communication skills. The role requires lifting, flexibility, and a positive attitude. Open availability is essential for success in this position.

Qualifications

• Must be at least 18 years old.
• Communicates clearly and concisely.
• Ability to lift a minimum of 50 lbs.
• Works a flexible schedule, including nights and weekends.

Responsibilities

• Supports operational processes and maintains a positive selling culture.
• Executes company directives, policies, and procedures accurately.
• Provides excellent customer service and completes transactions efficiently.
• Processes freight, sorts, and stocks products according to guidelines.
• Participates in inventory control and loss prevention efforts.

Skills

Customer service

Teamwork

Communication

Attention to detail

Education

High School Diploma/Equivalent

Job description

Job Summary

The Team Member (TM) role supports all operational, front-end, freight, and merchandising processes and helps maintain an active selling culture by ensuring that all processes are held to documented company standards designed to drive sales. The TM's responsibilities require enthusiasm for vigorous lifting, carrying, moving around the warehouse-format store, and stocking.

Key Roles And Responsibilities

• The TM maintains a positive attitude, works with a sense of urgency, and executes all company directives, policies, and procedures accurately, thoroughly, and in a timely manner.
• The TM contributes to a customer-focused environment while providing excellent customer service.
• The TM performs cashier and front-end duties as assigned, ensuring transactions are completed accurately and efficiently while providing customers with a positive shopping experience.
• The TM processes freight, sorts, stocks products in designated areas, all store merchandising guidelines.
• TM performs Store recovery, conditioning, and housekeeping tasks as assigned inside and outside the building.
• The TM completes the daily/weekly workload and tasks as assigned and ensures all tasks are completed efficiently and on time.
• The TM actively impacts and participates in the areas of customer satisfaction, inventory control/shrink, safety, and loss prevention so the store will operate effectively and profitably.
• AII other duties based on business need.
• Open Availability

Qualifications And Competencies

• At least 18 years old.
• High School Diploma/Equivalent.
• Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
• Ability to work a flexible schedule, including nights, weekends, and some holidays.
• Ability to lift a minimum of 5O lbs. or team lift 100 lbs.
• Ability to use hands to finger, handle, or feel objects or controls; reach with hands and arms.
• Ability to stand or walk for prolonged periods of time.
• Ability to bend, climb, and reach at times.
• The ability to work effectively independently and within a team.
• Strong attention to detail, e.g., standards, processes, marketing, etc.
• Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
• Flexible and creative with the ability to handle multiple tasks where priorities shift with the demands of the business.