Team Member

Firehouse Subs; Kansas City (MO); On-site; USD 16,531 - 19,286; Full time

Job summary

Firehouse Subs in Kansas City is hiring a team member to ensure daily restaurant success. This role involves learning the menu, preparing food, and providing exceptional customer service. Ideal candidates are team players excited to work in a fast-paced environment—training will be provided.

Qualifications

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the accuracy of the guest’s order.

Responsibilities

• Complete all restaurant tasks for a successful shift.
• Exhibit great customer service to drive sales.
• Train new staff members.

Skills

Effective communication

Team player

Fast-paced work

Job description

We are a growth oriented company with a focus on building people up. We believe that the people in our organization are the life-blood of what we do and we will go the extra mile for those that will walk with us. Our purpose is to bridge the gap to success and assist our team in crossing that bridge to provide for them a quality of life that would otherwise be impossible. We care about our team and we are looking for people that will thrive in that kind of environment and can help us to continue along that path.

We are looking for a dynamic passionate individual to join our growing company. We have multiple locations with anticipations of growing several more units in 2022. Individuals who are intelligent and looking for a place that they can commit their talents to need look no further. We want you. We are looking to make a long term commitment to the right person who wants to grow with us. Experience is not necessary, we are willing to teach the right candidate the skills they need to be successful.

JOB DESCRIPTION:

The team member position is critical to the daily success of the restaurant.

The right candidate for the team member position is someone who is excited to work with other people and possesses the skills necessary to get the job done right.

The team member is responsible to complete all restaurant tasks required to maintain a successful and profitable shift, including but not limited to:

Learning the entire Firehouse Subs menu and offering and successfully completing menu tours for guests

Offering helpful information to guest regarding menu selection

Training of new staff members

Participating in daily and weekly sales initiatives

Actively suggestive selling to guests

Preparing food and food products to company standards and taste profile

Exhibiting GREAT customer service to drive sales and guest satisfaction

Mitigating employee employer liabilities through proper protocol adherence and standards

Acknowledging and becoming fluent in local standards and health department standards for restaurants and executing those standards to a level of excellence on all shifts worked

Encouraging and promoting a positive culture inside and outside of the restaurant in your actions

Job Requirements:

• Able to work in a fast-paced environment.
• Excellent menu and product knowledge.
• Accountable for the accuracy of the guest’s order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Proficient in kitchen etiquette and skills
• Accuracy of the guest order.
• Team player.
• Thank the guest sincerely for their business.
• Participates in all Firehouse Subs Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary workspace.
• Able and willing to complete other restaurant functions such as food preparation or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 50 lbs.

Compensation: $12.00 - $14.00 per hour

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation .

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

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2698 NE Vivion Rd

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I felt very welcomed in my experience working here. I’ve worked here for 3 years and I can honestly say I feel like I’ve grown as a person. From the customers to the people working here I feel like I’ve had a great time overall! I love the subs and the people. Working here has had a huge impact on my life. The scheduling was very flexible, and the managers helped me anytime I needed. The hours and pay were good! Training was perfectly ran, I felt like I learned everything really fast.