Team Member

Workstream; Holly Springs (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Annual bonus

Free shift meal

Uniform provided

Paid time off

Popeyes Foundation Love Program

MemberDeals discounts

Career advancement opportunities

Job summary

Popeyes Louisiana Kitchen in Holly Springs, GA is seeking a Team Member to take orders, prepare food, and maintain a clean, welcoming dining environment. You will interact with guests, process payments, upsell when appropriate, and work across multiple stations with thorough training.

Must be at least 16 years old with a positive attitude and reliable attendance. Openings include Opening, Mid-day, and Closing shifts; benefits are available for full-time employees, including health and meal perks.

Qualifications

• Experience in customer service is a plus but not required.
• Be friendly, professional and positive with guests and teammates.
• Prompt and regular attendance on shifts; ability to work in a fast-paced environment.

Responsibilities

• Provide prompt and friendly customer service including taking orders and processing payments.
• Handle returns/refunds and resolve guest complaints when needed.
• Prepare and package menu items accurately per recipes and guidelines.
• Follow Popeyes procedures and health regulations.
• Assist with cleaning and sanitizing the restaurant and equipment.
• Unpack deliveries and stock inventory as needed.

Skills

Customer service

Upselling

Teamwork

Punctuality

Tools

POS system

Job description

If you Love that Chicken at Popeyes®, then you will Love that PAYCHECK at Popeyes® too! As a Team Member at Popeyes® Louisiana Kitchen, you will play a vital role in ensuring a positive dining experience for every guest. You will perform a variety of roles, including taking customer orders, preparing food, maintaining cleanliness, and ensuring a friendly, welcoming atmosphere in the restaurant. At this Popeyes® location, we are looking for people bursting with positivity and with smiling faces. If you are an enthusiastic team player who enjoys working with people, loves to learn new things, and wants to be a part of a winning team, then we want to meet you.

Fantastic Benefits Include:

• Medical, Dental, Vision & Life Insurance for All Full-time Employees
• Annual Bonus - Every year, Team Members get $100 on their Popeyes® Employment Anniversary
• Free Shift Meal
• Free Popeyes® Uniform
• Paid Time Off, Once Eligible
• Enrolled in the Team Member Love Program by the Popeyes® Foundation
• Enrolled into MemberDeals - Special Discounts on Memberships, Entertainment & Travel
• Career Advancement Opportunities at this Location! Over 35% of Store Leadership has been Promoted Internally. Career Advancement Opportunities PART 2 - We are Funky Chicken llc dba Popeyes® Louisiana Kitchen With 38 Locations in Georgia! We Might Have an Opening at Our Neighboring Location Once You Are Ready for a Promotion - Grow with Us!

Responsibilities:

• Providing prompt and friendly customer service duties such as taking our guest's orders & processing payments accurately & upselling/cross-selling when appropriate
• Processing returns and refunds & resolving customer complaints if needed
• Prepares & packages menu items accurately & according to recipes, portion sizes & guidelines
• Following Popeyes® procedures as per company guidelines and health regulations
• Contribute to cleaning & sanitizing the restaurant & the food prep equipment etc
• Unpacking deliveries & stocking inventory items as needed

Requirements:

• Exceed customer expectations - promptly & courteously while promoting the culture of Popeyes®
• Show a friendly, professional & positive attitude to guests and fellow team members
• Collaborate with team members to ensure smooth operations
• Prompt & regular attendance on assigned shifts
• Act with integrity, honesty & a professional manner
• Must be at least sixteen (16) years of age. Come see us next year if you are still 15 years of age!
• Comfortable working in a fast-paced environment
• Willingness to learn the Popeyes® way in all areas of a fast-paced, high-energy environment & work multiple stations - Don't worry, you'll be thoroughly trained!
• Safely operate & clean kitchen equipment

Physical Demands

• Standing for long periods: Minimum of 4 hours, especially during busy times.
• Lifting & carrying between 10 to 50 pounds or more with proper lifting procedures.
• Multitasking, bending/reaching, repetitive & fast-paced movement

Education: Previous experience in food service or customer service is a plus but not required. We provide training, but basic math skills are needed for cash transactions.

Shifts Needed: Opening, Mid-day & Closing shifts available. We are Flexible when able

Funky Chicken llc dba Popeyes® Louisiana Kitchen is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic. We encourage applications from individuals of all backgrounds and experiences.

Location: FC Hickory Flat

Popeyes® is not like most fast-food chains. With freshly prepared food and a recipe that’s remained unchanged for nearly 50 years, Popeyes® restaurants are deeply proud of their food and their heritage - and they want to share that pride with you!
Find out how you can continue the Louisiana tradition of cooking for guests and serving each other with love, by joining a Popeyes® restaurant team near you.