Team Member

Tractor Supply Company; Gorham (NH); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Company-paid life insurance

Tuition reimbursement

Parental leave

Job summary

Tractor Supply Company is seeking a Team Member in Gorham, NH to interact with customers and team members, support selling initiatives, and perform tasks while delivering Legendary Customer Experience.

Requires no experience; high school diploma preferred. Duties include greeting customers, assessing needs, recommending products, operating a POS, merchandising, stocking, and maintaining poultry areas. Shifts vary, and safety is emphasized.

Qualifications

• Experience: No experience required; retail experience and/or farming, ranching, pet/equine, or welding knowledge is preferred.
• Education: A high school diploma or equivalent is preferred, but not required. Team Members must be able to read, write and count accurately.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied hours, including nights, weekends and overtime as needed.
• Deliver Legendary Customer Service using GURA: Greet, uncover needs, recommend products, add value, and appreciate customers.
• Operate cash register and follow cash handling procedures.
• Assist with merchandising, stocking, and forklift/baler operations (age restrictions apply).
• Ensure birds are cared for and poultry holding tanks are sanitized.

Skills

Farming knowledge

Pet/equine knowledge

Strong communication

Problem-solving skills

Basic computer skills

Interpersonal skills

Read/write/count accurately

Education

High school diploma or equivalent

Job description

Team Member

Overall Job Summary

The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements:

• Maintain regular and predictable attendance.

• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.

• Deliver on our promise of Legendary Customer Service through GURA:

• Greet the Customer.

• Uncover Customer’s Needs & Wants.

• Recommend Product Solutions.

• Ask to Add Value & Appreciate the Customer.

• Team Members are required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every Team Member be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:

• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.

• Recovery of merchandise.

• Participate in mandatory freight process.

• Complete Plan-o-gram procedures (merchandising, sets, and resets).

• Assemble merchandise.

• Perform janitorial duties.

• Execute price changes/markdowns.

• Operate Forklift (unless under the age of 18).

• Operate Cardboard Baler (unless under the age of 18).

• Assist customers with loading purchases.

• Ensure the customer has a Legendary shopping experience that differentiates from the competition.

• Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.

• Complete all documentation associated with any of the above job duties.

• Team Members also may be required to perform other duties as assigned.

Required Qualifications

Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.

Education : A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Preferred knowledge, skills or abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.

• Ability to read, write, and count accurately.

• Strong communication and problem-solving skills.

• Basic computer skills.

• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

• Working environment is favorable, generally working inside with moderate noise.

• Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.

• Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours

• Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines

Physical Requirements

• Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.

• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).

• Ability to occasionally lift or reach merchandise overhead.

• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.

• Ability to move throughout the store for an entire shift.

• Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.

• Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).

• Ability to constantly operate store equipment such as computer, cash register, and other store equipment.

• Ability to read, write, and count accurately to complete all documentation.

• Ability to utilize strong written and verbal communication skills to communicate effectively with team members.

• Ability to process information / merchandise through the point-of-sale system.

• Ability to handle and be in contact with birds/poultry.

• Ability to successfully complete all required training.

• Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

Company Info

• Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.
• Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period.
• The lookback period starts the first of the month following the date of hire.
• If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visitthis link (https://www.tractorsupply.careers/content/Our-Benefits/?locale=en_US) for more specific information about the benefits and leave policies applicable to the position you’re applying for.

CONNECTION

Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

EMPOWERMENT

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

OPPORTUNITY

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

Nearest Major Market: New Hampshire