Team Member

DR; Fort Wayne (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Paid Training

Job summary

Steak ’n Shake in Fort Wayne, IN is seeking a friendly Team Member to greet guests, take orders, and help keep the dining area welcoming and efficient. You’ll join a fast-paced team and represent our brand’s hospitality, delivering enthusiasm, accuracy, and a smile during every shift.

This role offers flexible scheduling, paid training, meal discounts, and growth opportunities within Steak ’n Shake as we continue to evolve our legacy.

Qualifications

• Consistency and reliability—show up prepared for every shift.
• Positive, cheerful attitude for guest interaction.
• Passion for serving and helping others.
• Strong customer service and teamwork skills.
• Able to multitask and remain detail-oriented in a fast-paced environment.

Responsibilities

• Greet every guest with a genuine smile.
• Create and maintain friendly eye contact.
• Speak with enthusiasm and warmth.
• Build real connections with guests to make them feel valued.
• Represent and uphold the vision and values of Steak ’n Shake.
• Take orders accurately and efficiently (including kiosk assistance).
• Work well with your team to keep service fast and friendly.
• Stay adaptable, dependable, and focused during busy shifts.
• Follow all brand standards for food safety, cleanliness, and dress code.
• Stand and work on your feet for several hours at a time.

Skills

Consistency and reliability

Positive attitude

Customer service

Teamwork

Interpersonal skills

Detail-oriented

multitask

Flexible schedule

Lift up to 50 lbs

Stand for long periods

Job description

Team Member – Steak ’n Shake

More Than a Job – Be Part of the Steak ’n Shake Legacy

At Steak ’n Shake, being a Team Member means more than serving fresh burgers and hand-dipped milkshakes—it’s about delivering genuine hospitality, bringing energy to every shift, and being part of a team that’s shaping the future of quick-service dining. We’ve been perfecting our craft since 1934, and today we’re blending tradition with innovation—self-order kiosks, controlled pour beverage systems, Bitcoin payment, and a return to beef tallow cooking for unbeatable flavor.

When you join Steak ’n Shake, you join a team where every guest matters, every meal matters, and every team member matters.

Why You’ll Love Working Here

• A fun, high-energy environment where your work makes a real difference
• Flexible scheduling options
• Learn first-hand from experienced Leaders
• Career growth and development opportunities
• We are a Maximum Wage Employer—we hire the best and pay the best

Perks

• Flexible Scheduling
• Meal Discounts
• Paid Training

What You’ll Do

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmth
• Build real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code
• Stand and work on your feet for several hours at a time

What We’re Looking For

• Consistency and reliability—you show up ready to work every shift
• Positive, cheerful attitude
• Passion for serving and helping others
• Strong customer service skills
• Team-oriented mindset with great interpersonal skills
• Detail-oriented and able to multitask
• Works well independently and in a fast-paced team setting
• Flexible schedule availability
• Ability to lift and carry up to 50 lbs regularly
• Ability to stand for extended periods

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