Team Member

Carwashexpress; Fort Smith (AR); On-site; USD 13,776 - 20,664; Full time

Job summary

Carwashexpress in Fort Smith, Arkansas, is seeking a Team Member to ensure quality service and maintain wash operations. The role involves greeting customers, managing membership activities, and ensuring cleanliness in the wash area.

Join our growing team, where a positive attitude and dedication to customer experience are key. Candidates of all backgrounds are welcome to apply and grow with us.

Qualifications

• Positive attitude and friendly demeanor.
• Ability to support sales and membership growth.
• Strong organizational and multitasking skills.

Responsibilities

• Deliver exceptional customer service.
• Maintain cleanliness and safety standards.
• Assist with vehicle preparation and wash operations.
• Manage member accounts and customer interactions.

Skills

Customer service

Sales performance

Communication

Safety procedures

Team collaboration

Job description

## Team MemberApplylocations: 329 - Fort Smith-Rogers 1time type: Full timeposted on: Posted Todayjob requisition id: JR103256As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience. **Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.#LI-DNI*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*Take 5 Car Wash is part of the nation’s largest car wash network, with almost 500 locations across the U.S. and still growing. Known for being fast, friendly, and convenient, we’re also committed to being a great place to work. At Take 5, people come first - both our team members and our customers.Do you bring a positive attitude and enjoy being part of something bigger? We’re looking for driven, outgoing individuals who are ready to make an impact. Start your career with Take 5 today. We believe in growing our team from within and welcome applicants from all backgrounds and experience levels. Learn with us, grow with us - we’re ready to invest in your success.