Team Member

Carwashexpress; Decatur (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

Carwashexpress is seeking a dedicated Team Member in Decatur, Illinois. In this full-time role, you will deliver exceptional customer service while efficiently maintaining our car wash operations.

Your responsibilities will include guiding vehicles, managing member accounts, and ensuring the cleanliness and safety of the environment. We're looking for driven individuals ready to make an impact. Start your career with us today!

Qualifications

• Must provide excellent customer service with a friendly attitude.
• Ability to support sales and membership growth.
• Knowledge of safety procedures for wash operations.

Responsibilities

• Guide vehicles into the wash tunnel and maintain cleanliness.
• Assist with member sign-ups and account management.
• Engage with customers to ensure a positive experience.

Skills

Customer service

Sales support

Safety procedures

Effective communication

Job description

## Team MemberApplylocations: 502 - Decaturtime type: Full timeposted on: Posted Todayjob requisition id: JR103525As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, owning membership activities, and upholding cleanliness and safety standards to provide our customers with a top-tier experience. **Key Responsibilities:****Welcome Station and Sales Performance*** Provide excellent customer service with a friendly and professional attitude.* Support sales and membership growth through consistent processes and knowledgeable guidance.* Assist with member sign-ups, changes, and account management.* Follow company policies related to pricing and discounts.**Wash Station Service*** Follow safety procedures and maintain a clean, organized wash area.* Assist with vehicle preparation, including identifying preexisting conditions.* Operate wash equipment safely and efficiently.* Communicate effectively with team members and management regarding operational issues.**Convenience Station*** Engage with customers professionally to ensure a positive experience and encourage Google reviews.* Manage member accounts, including cancellations, plan changes, and overall member experience (CX).* Stock and organize detail centers to maintain accessibility and inventory accuracy.* Empty trash cans regularly and maintain clean work areas.* Maintain vacuum stations by checking for clogs and emptying canisters.* Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.**General Duties*** Maintain professional conduct and adhere to uniform standards at all times.* Perform opening and closing duties to ensure smooth operations.* Clean and maintain the tunnel to ensure safety and operational efficiency.* Prepare towels and other necessary materials to support daily operations.#LI-DNI*If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.*Take 5 Car Wash is part of the nation’s largest car wash network, with almost 500 locations across the U.S. and still growing. Known for being fast, friendly, and convenient, we’re also committed to being a great place to work. At Take 5, people come first - both our team members and our customers.Do you bring a positive attitude and enjoy being part of something bigger? We’re looking for driven, outgoing individuals who are ready to make an impact. Start your career with Take 5 today. We believe in growing our team from within and welcome applicants from all backgrounds and experience levels. Learn with us, grow with us - we’re ready to invest in your success.