Team Member

Capriotti's Sandwich Shop; Charlotte (NC); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health benefits

Free meals

Employee discounts

Flexible schedule

Ongoing training

Advancement opportunities

Job summary

Capriotti’s Sandwich Shop in Charlotte, NC is seeking a Team Member to join a fast-paced, customer-focused team. You will deliver friendly service, maintain clean stations, and help ensure food quality and safety while adhering to brand standards.

This role offers flexible scheduling, on-the-job training, competitive pay, free meals, employee discounts, and opportunities for advancement as Capriotti’s continues its growth.

Qualifications

• Excellent guest service skills are required.
• Ability to work in a fast-paced environment.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Flexible schedule; could include nights and weekends.
• At least 16 years of age.

Responsibilities

• Customer service: speak with customers in a friendly and calm manner.
• Uphold professional appearance within dress code guidelines.
• Handle basic math for transactions and inventory.
• Demonstrate time management to keep food fresh and orders accurate.
• Be flexible with shifts, including nights and weekends.
• Work with the team to create a great guest experience.
• Maintain Capriotti’s high standard of food quality and recipes.
• Complete training programs for duties as assigned.

Skills

Customer service

Active listening

Communication

Time management

Flexibility

Teamwork

Job description

Benefits

• Health Benefits (if applicable/qualified)
• Free Meals and Employee Discounts
• Flexible Schedule
• Ongoing Training

Benefits/Perks

• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement

Company Overview

Capriotti’s Sandwich Shop is a dynamic, Fast Casual restaurant company with over 100 shops, with an aggressive growth plan. We are currently sourcing for a Team Member to be based in one of our Charlott shops. Capriotti’s is a fast-paced environment with strong core values and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you.

We are a company that understands that our most important asset is our people! Everyone is valuable, and every contribution counts!

Team Member Job Summary

Sharing Our Passion One Sandwich at a Time: Accomplishing Capriotti’s mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring Hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.

Team Member Responsibilities

• Customer Service Skills: You will often be speaking directly to the customer. Good listening skills, speaking and communicating calmly, effectively, and in a friendly manner, and patience will serve you well.
• Uphold a professional appearance within dress code guidelines
• Basic Mathematics: Some hourly positions require that you handle money for customers and take stock of supplies. The ability to add and subtract quickly is necessary.
• Time Management Skills: Our shops get busy quickly. Great time management will help you avoid burning our product, order errors, and avoid accidents.
• Flexibility: You might be asked to work nights, weekends, and extended hours. Having a flexible schedule is key.
• Teamwork: You will need to work with your team to create a great experience for our customers. A great team provides a great work environment.
• Must adhere to Capriotti’s high standard of food quality and recipes.
• Complete all training programs assigned to the specific duty. This is a requirement and is ongoing throughout the duration of your employment.

Team Member Qualifications

• Excellent guest service skills are required.
• Ability to work in a fast-paced environment.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Flexible schedule; could include nights and weekends.
• At least 16 years of age.