Team Member

Ontario Trillium Foundation; Cary (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

Ontario Trillium Foundation is hiring a Cashier and Customer Service Representative to welcome customers, manage transactions, and assist with product demonstrations in a fast-paced retail setting.

You will handle sales, returns, exchanges, and cash management while maintaining attractive displays and providing top-notch service to diverse customers. Enthusiasm for helping others and willingness to learn are valued in this paid role.

Qualifications

• Prior retail or cashiering experience preferred but not required.
• Strong verbal and written communication, bilingual a plus.
• Familiar with POS systems, cash handling and basic math.

Responsibilities

• Greet customers warmly and assist with shopping needs to create a welcoming atmosphere.
• Operate POS systems to process sales, returns, and exchanges.
• Handle cash, credit cards and other payments with accuracy.
• Provide product demonstrations to inform customers about features and benefits.
• Maintain organized displays and stock shelves for an attractive environment.
• Assist with stocking shelves, inventory and product availability.
• Deliver excellent customer service by addressing questions, resolving issues and maintaining phone etiquette for inquiries.

Skills

Cash Handling

POS Systems

Customer Service

Bilingual

Job description

Job Overview
Join our dynamic team as a Cashier and Customer Service Representative, where your energy and enthusiasm will drive exceptional shopping experiences! In this vital role, you will be the friendly face that welcomes customers, manages transactions efficiently, and ensures each visit is smooth and enjoyable. Your multitasking skills will shine as you handle sales, assist with product demos, and provide top-notch service in a fast-paced retail environment. If you thrive on helping others and love engaging with diverse customers, this opportunity is perfect for you to grow your retail career while making a positive impact every day!

Responsibilities

• Greet customers warmly and assist them with their shopping needs, creating a welcoming atmosphere.

• Operate POS (Point of Sale) systems accurately to process sales transactions, returns, and exchanges.

• Handle cash, credit card payments, and other forms of payment with precision and integrity.

• Provide product demonstrations to inform customers about features and benefits, encouraging upselling opportunities.

• Maintain organized merchandising displays and stock shelves to ensure an attractive shopping environment.

• Assist with stocking shelves, inventory management, and ensuring products are readily available for customers.

• Deliver excellent customer service by addressing questions, resolving issues promptly, and maintaining phone etiquette when assisting via phone or online inquiries.

Qualifications

• Previous experience in retail sales or cashiering is preferred but not required; enthusiasm and willingness to learn are key!

• Strong communication skills in both verbal and written forms; bilingual abilities are a plus for serving diverse customers.

• Familiarity with POS systems, cash handling procedures, and basic math skills for accurate transactions.

• Experience in supervising or leading small teams is advantageous but not mandatory.

• Ability to perform merchandising tasks such as stocking shelves and organizing displays efficiently.

• Knowledge of grocery store operations or retail environments enhances your ability to excel in this role.

• Excellent phone etiquette and customer service skills to create positive interactions at every touchpoint. Join us in delivering outstanding service that keeps our customers coming back! This paid position offers a fantastic opportunity to develop your retail expertise while working in a lively team environment dedicated to excellence.