Team Member

Whistle Express Car Wash; Brooksville (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Whistle Express Car Wash is seeking an Associate to kick off a hands-on, fast-moving role on the lot, in the tunnel, and at the vacuum station. You will guide guests, keep the site running at full speed, and contribute to a positive day for customers.

The role emphasizes customer service, sales support, and maintaining clean, safe facilities while performing opening/closing duties and general upkeep.

Qualifications

• Provide friendly, professional customer service at welcome station and throughout the wash experience.
• Support membership growth through guidance and consistent processes.
• Assist with sign-ups, changes, and account management.

Responsibilities

• Welcome guests and guide them through the wash experience; ensure smooth operation.
• Follow safety procedures and keep wash area clean and organized; operate equipment safely.

Skills

Customer service

Sales

Teamwork

Job description

Most places will give you a job. We give you something to own. At Whistle Express, the Associate role is where it all starts - and for a lot of our site managers, it's exactly where they started, too. This is a hands-on, fast-moving position on the lot, in the tunnel, and at the vacuum station. You'll guide guests through the wash experience, keep the site running at full speed, and be the reason someone's day gets a little better. The work is physical, the crew is tight, and every shift has a visible result. If you're someone who needs to be on the move to feel alive, this is your kind of place.

Key Responsibilities:

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

Base Pay Range

If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.