Team Member

Potbelly

Baltimore (MD)

On-site

USD 21,008 - 21,697

Part time

14 days+

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Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

Paid Time Off

Career growth opportunities

Flexible Work Schedule

Job summary

A national sandwich shop is seeking a part-time Team Member in Baltimore. The role involves providing exceptional customer service, preparing food items, and ensuring a clean environment. Applicants should possess strong communication skills, enjoy working in a fast-paced environment, and be at least 16 years old. The position offers competitive pay, benefits, and growth opportunities within a friendly and inclusive workplace.

Qualifications

At least 16 years of age.
Ability to lift up to 50 pounds occasionally.
Stand/walk for a minimum of 3 hours.
Complete food safety certification within 30 days for Illinois applicants.

Responsibilities

Provide fast, friendly, and efficient service.
Prepare quality finished products efficiently.
Comply with health and safety standards.
Handle cash register operations.

Skills

Customer service orientation

Strong communication skills

Team player

Ability to manage allergens

Knife skills

Ability to handle a fast-paced environment

Job description

PAY TRANSPARENCY

Earn between $15.25 and $15.75 plus digital tips!*

*Potbelly cannot make guarantees about tip earnings*

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

What's In It For You

Competitive pay!
Medical, Dental & Vision Insurance
Domestic Partnership Benefits
Paid Parental Leave
FSA and HSA with Employer Contribution
Commuter Benefit Program
Retirement Savings 401(k) with company match
Employee Assistance Program
Paid Time Off
Discount Program
Flexible Work Schedule
Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

What you bring to the table

You want to delight customers with great food and good vibes
You are friendly and customer service oriented
You have strong written and verbal communication skills
You can handle the heat of the kitchen - knife skills are a plus!
You love working in a fast-paced environment
You're a team player
You enjoy higher levels of noise from music, customer and employee traffic
You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
You're able to stand/walk a minimum of 3 hours or as needed
You are at least 16 years of age
You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Job Duties and Functions

Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
Comply with health and safety standards for food, cleanliness and safety
Restock food line, chips and cooler
Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
If 18 or older, use of the automatic slicer to prep food items
Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
Operate cash register: handle, balance and follow all cash handling procedures
Effectively handle customer complaints/issues
Takes delivery/catering/pickup orders over the phone
Other duties as assigned

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Application Deadline

Applications must be submitted by 4/9/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

Position Information