Team Member

Playa Bowls, LLC.; Ballenger Creek (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay + tips

Professional development program

Employee discounts: 50% on shift, 30%

Job summary

Playa Bowls is seeking a Team Member to greet guests, help customers choose superfood bowls, and ensure an excellent in-store experience. You will support fast-paced service, maintain cleanliness, and assist with order assembly to deliver consistent quality.

The role emphasizes hospitality, energy, and a positive attitude in a vibrant, upbeat environment with growth opportunities.

Qualifications

• Committed to delivering exceptional customer service and ensuring guest satisfaction.
• Flexible in a fast-paced environment with shifting priorities.
• Collaborates effectively with team to maintain smooth operations.
• Skilled at prioritizing tasks during peak hours.
• Ability to handle customer concerns calmly with management assistance.

Responsibilities

• Maintain cleanliness and organization throughout the restaurant.
• Take customer orders and assemble the orders.
• Operate the point of sale system and handle payments.
• Replenish supplies and maintain inventory.
• Ensure food quality and presentation standards.

Skills

Customer service

Positive attitude

Team collaboration

Adaptability

multitasking

Job description

Playa Bowls is New Jersey's Original Acai Shop, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added more than 70+ locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!

WHAT WE OFFER

• Competitive Pay + Tips: Enjoy a competitive hourly wage along with both credit card and cash tips — your hard work pays off!
• Professional Development: Our comprehensive Playa Bowls training program helps you build valuable skills that will benefit you in any career path.
• Vibrant Work Culture: We keep energy high with a fun, upbeat environment where dancing, smiling, and having a good time are part of the job.
• Employee Discounts: While on shift, enjoy 50% off meals, when you're off the clock, you still receive 30% off — it's a win-win!

WHO YOU ARE

As a Team Member, you’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! You will be responsible for helping new customers pick a superfood for them and using your own personal skills to create them. This is done while ensuring guest satisfaction takes priority, food quality and company standards are met. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!

WHAT YOU’LL DO

• Maintain cleanliness and organization throughout the restaurant
• Manage time effectively and meet all job responsibilities
• Maintain a positive work environment for guests and staff
• Check products to ensure consistency, palatability, and flavor conformity
• Perform food preparation or service tasks
• Utilize point of sale cash register system
• Addressing any questions or comments that customers may have
• Take customer orders and assemble the orders
• Replenish supplies and condiments and maintain inventory
• Notify supervisor of any food orders or food shortages
• Lives the Playa Bowls mission, purpose, and values

WHAT YOU’LL BRING

• Committed to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction.
• Proven ability to remain flexible in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers’ needs to maintain seamless operations.
• Collaboratives effectively with team, fostering a positive and productive work environment
• Skilled at prioritizing tasks to meet customer demands during peak hours
• Ability to handle customer concerns or operational challenges with assistance from management calmly and effectively
• Ensuring accurate orders and maintaining food presentation standards

ESSENTIAL PHYSICAL FUNCTIONS

• Must be able to remain in a stationary position for prolonged periods of time
• Must be able to lift or otherwise move 25-40 pounds occasionally
• Must be able to retrieveitems from high and low shelving, the fridge/freezer, and under counters
• Must be able to tolerate occasionallyloud environments (high powered blenders, timers, and ordernotifications).
• Ability to frequently move about inside the establishment to access the Point-of-Sale cash register, assemble guest orders, clear tables, restock inventory, etc.

MISSION

Inspire and support our communities one bowl at a time.

VALUES

Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol

ADDITIONAL INFORMATION

Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace and all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.