Team Member

Hardee's; Anderson (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

FAST TRACK career advancement

Free Meals

Flexible work schedule

One of a kind teamwork environment

Job summary

Hardee's is seeking a Team Member to join our fast-paced restaurant team. You will deliver friendly customer service, operate within assigned stations, and help ensure guests receive hot, quality products while upholding food safety standards.

We offer competitive pay, opportunities for FAST TRACK career advancement, free meals, flexible schedules, and a collaborative teamwork environment. Training and development support are provided to help you grow within the restaurant team.

Qualifications

• Must be at least 16 years old.
• Ability to work with others as a team.
• Good verbal and written communication skills are desirable.
• Bi-lingual skills a plus.

Responsibilities

• Ensure guests receive hot, quality products and packaging per standards.
• Operate assigned station(s) efficiently and maintain station cleanliness.
• Follow food safety and sanitation requirements to ensure guest and employee safety.
• Provide friendly, attentive service to all guests and assist in training when needed.

Skills

Teamwork

Guest interaction

Initiative

Problem solving

Customer service

Guest viewpoint

Education

High school diploma preferred

Job description

Team Member - Hardee's

Are you a highly skilled and motivated individual looking for an immediate opportunity to join a dynamic team? Do you enjoy providing excellent customer service while working in a fast-paced environment? If your answer is yes, then we have the perfect job for you!

Hardee's has been bringing communities together with quality, delicious food for 60 years. With over 1,800 restaurants across the U.S. and locations in 14 countries, we are committed to serving the best tasting food to better serve our guests. From our Made From Scratch Biscuits to Hand-Breaded Chicken Tenders, we take pride in delivering total guest satisfaction.

BENEFITS

• Competitive pay
• FAST TRACK career advancement
• Free Meals
• Flexible work schedule
• One of a kind teamwork environment

TOTAL GUEST SATISFACTION

• Follows all Guest service guidelines and procedures; takes the appropriate action to ensure all Guest receive "SUPERSTAR Service."
• Works assigned station(s) accurately and productively; cleans and stocks the station area(s); performs other cleaning duties as assigned.
• Ensures that all Guests receive hot, quality products; prepares, packages and delivers all products according to Menu Standards.
• Handles all food products according to company procedures; follows all company food safety, food handling and sanitation requirements, to ensure the health and safety of Guests and employees.

TRAINING AND DEVELOPMENT

• Follows the steps outlined in the Crew Person Training Program to learn new skills, duties and responsibilities and to improve personal performance level.
• Communicates to immediate supervisor when additional training, guidance and practice is needed.
• Understands how each job responsibility in the restaurant impacts the Guests, other employees and overall operations.
• Keeps immediate supervisor informed of anything which might affect the Guests, other employees and overall restaurant operations.
• Is performance oriented and driven; understands performance expectations and is aware of performance results.

JOB EXPECTATIONS

• Contributes to the restaurant’s success by accomplishing the expected work during each shift; consistently produces quality work.
• Supports the goals, decisions and directives of the Restaurant Management Team ; performs additional duties and responsibilities as directed by management.
• Follows all company guidelines for food and cash controls, follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, equipment and facilities.

EDUCATION

• Enrollment in high school; high school diploma or equivalent is preferable.
• Good verbal and written communication skills
• Capable of communicating effectively with restaurant management, Guests and co-workers
• Bi-lingual skills a plus.

EXPERIENCE

• Must be a minimum of 16 years of age.

SKILLS & ABILITIES:

• Ability to work with others (as a team).
• Ability to comfortably interact with all Guests.
• Ability to look at the restaurant operations (from a Guests viewpoint).
• Ability to meet performance standards for assigned tasks and duties.
• Ability to take initiative.
• Problem solving skills.

PHYSICAL ABILITIES:

• Stand for long periods of time.
• Work around heat.
• Work around others in close quarters.
• Move throughout the restaurant and observe restaurant operations and employee work performance.
• Able to lift 50-75 pounds comfortably.
• Work with various cleaning products.

POLICIES & STANDARDS

• Follows and complies with all company policies standards, procedures and guidelines.
• Follows all safety, security and emergency policies and procedures; maintains a safe and secure environment for employees and Guests.
• Holds self accountable for the methods and processes used to perform all tasks and responsibilities and to achieve results.

CKE SHARED VALUES

• Is completely focused on and driven by the Guest.
• Is of high personal integrity and treats all employees with honesty, respect and dignity.
• Contributes to an environment of trust to ensure honest, open and direct communication.
• Is performance oriented and driven; understands performance expectations and is aware of performance results.

For 60 years, Hardee's has brought communities together with quality, delicious food. With more than 1,800 restaurants across the U.S., and locations in 14 countries, we are committed to the best tasting food to better serve our guests--From Made From Scratch™ Biscuits and Hand-Breaded Chicken Tenders™.