Team Member

Quick Quack Car Wash; Aliso Viejo (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

Quick Quack Car Wash is seeking fun and energetic Team Members to work on-site at our car wash. You will greet customers, explain services, and help with transactions while maintaining a clean area.

You will be involved in customer assistance, merchandising, and promoting services. The role requires standing for long periods, lifting up to 50 pounds, and working varied hours including weekends and holidays.

Qualifications

• Smile and maintain a clean appearance per dress and grooming standards.
• Ability to read, count, and write accurately.
• Ability to work various hours, weekends, and holidays.
• Ability to perform repetitive movements for long periods.
• Ability to stand for extended periods and operate cash register equipment.
• Lift up to 50 pounds as needed.

Responsibilities

• Greets customers as they enter the location.
• Maintains awareness of services provided by Quick Quack Car Wash.
• Explains services provided by Quick Quack Car Wash to customers.
• Assists customers with questions or price discrepancies.
• Balances cash register at shift start and end, and verifies sales.
• Directs customers to other departments as necessary.
• Holds advertising signs and performs marketing-related tasks.
• Uses sales membership pitches with new customers.
• Sells additional services and vending items by recognizing customer needs.
• Ensures accurate transactions and cash accountability at POS.
• Stocks and maintains merchandise in vending carts.
• Keeps premises clean and maintains general site upkeep.
• Explains car wash entry procedure and loading/prepping procedures for safety.

Skills

Customer service

Cash handling

Communication

Reading & writing

Education

High school diploma or equivalent

Job description

Quick Quack Car Wash is looking for fun and energetic Team Members to join our rapidly growing organization. The person will be working on-site at the car wash, greeting and interacting with customers in a kind and professional manner. Team Members will also have the responsibility of maintaining general housekeeping at the site, cashiering, guiding customers into the car wash showroom, and more!

Qualifications and Requirements:

• Must be able to smile andmaintaina clean appearance as per the dress and grooming standards
• Must be able to read, count, and write accurately
• Must be able to work various hours, weekends, and holidays
• Must be ableto perform repetitive movements overlong periodsof time
• Must be able to endure extended periods standing and working on cash register or related equipment
• Must be able tolift upto50pounds at times
• High school diploma or equivalent preferred

Work Environment and Physical Demands:

Personwill work outside in a loud environment due to carwashequipment. The person will be in constant motion and willparticipatein physical activities, such as lifting (0–50 lbs.), bending,reachingand stooping.

Essential Duties and Responsibilities:

• Greetscustomers as they enter the location
• Maintains awareness of services provided by Quick Quack Car Wash
• Explains services provided by Quick Quack Car Wash to customers
• Assistscustomers with questions or price discrepancies
• Ensuresaccuratetransactions by balancing cash register at the beginning and end of shift, andverifyingsales at end of shift
• Assistscustomers inlocatingvarious products, resolving complaints, or providing information; directs customers to otherdepartmentsas necessary
• Holds advertising signs and performs other marketing-related functions
• Properly usessales membership pitch when interacting with new customers
• Sellsadditionalservices and vending items by recognizing opportunities and benefits to the customer
• Accurately and efficientlycompletessales transactions andmaintainsproper cashaccountabilitiesat POS registers
• Stocks andmaintainsmerchandise in vendingcart
• Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
• Explains car wash entry procedure to customers and follows exact car loading and "prepping" procedures, ensuring employee and/or customer safety is not jeopardized

Eligibility for this role at Quick Quack Car Wash requires a clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3–5 years. Must have a current Driver’s License (not suspended or expired).

Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.