Team Member

Workstream; Alexander City (AL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Supportive work environment

Opportunities for growth

Job summary

Workstream in Alexander City, Alabama, is seeking a Crew Member to enhance the guest experience by delivering exceptional service and supporting teamwork in a busy restaurant environment. The role involves preparing food, maintaining cleanliness, and assisting fellow crew members to ensure customers receive high-quality service. Ideal candidates should enjoy interacting with people, demonstrate efficiency, and aspire to grow within the company. A supportive team-oriented environment with development opportunities is provided.

Qualifications

• Enjoy working with people in a fast-paced team.
• Ability to provide friendly customer service and maintain high standards.
• Strong sense of urgency and reliability.

Responsibilities

• Greet guests with a friendly smile and positive attitude.
• Prepare food quickly while maintaining quality.
• Assist teammates during busy periods to ensure prompt service.

Skills

Customer service

Teamwork

Efficiency

Job description

Are you someone who enjoys working with people and being part of a fast-paced team? As a Crew Member, you play a vital role in creating a welcoming and positive experience for every guest who visits our restaurant. In this role, you will provide friendly customer service, prepare quality food products quickly and accurately, and help maintain a clean, organized restaurant environment.

We’re looking for team members who take pride in delivering great service, working efficiently, and supporting their teammates to ensure every guest receives fast, friendly, and high-quality service.

Key Responsibilities & Job Functions

Deliver Exceptional Guest Service

• Greet every guest with a friendly smile and positive attitude.
• Provide attentive, courteous service that makes every guest feel welcomed and appreciated.
• Interact with customers in an upbeat, professional manner while answering questions and assisting with their needs.
• Ensure guests receive only high-quality products that meet company standards.
• Help create a welcoming and enjoyable dining experience that encourages guests to return.

Drive Speed and Efficiency

• Work efficiently to prepare food and complete tasks quickly without sacrificing quality.
• Maintain a strong sense of urgency during busy periods to keep service fast and accurate.
• Assist teammates during rush periods to ensure guests are served promptly.
• Follow procedures and station responsibilities to keep operations running smoothly.

Support Teamwork and Collaboration

• Work closely with fellow crew members and management to support smooth restaurant operations.
• Communicate effectively with teammates to ensure orders are prepared accurately and quickly.
• Step in to assist coworkers whenever needed to maintain fast service and team efficiency.
• Help prepare the restaurant for each shift by working together as a team.

Maintain a Clean and Organized Environment

• Keep workstations clean, organized, and fully stocked throughout each shift.
• Perform cleaning tasks such as washing dishes, sweeping floors, mopping, taking out trash, and cleaning restrooms.
• Ensure the restaurant dining area remains clean, safe, and welcoming for guests at all times.
• Follow cleaning schedules and sanitation procedures to maintain high cleanliness standards.

Demonstrate Reliability and Professionalism

• Arrive on time for scheduled shifts and be ready to contribute to the team.
• Pay attention to detail to ensure orders and tasks are completed correctly.
• Demonstrate honesty, reliability, and a willingness to learn and grow.
• Maintain a professional appearance that meets company standards.

Follow Safety and Company Policies

• Adhere to all HR policies, sanitation guidelines, and food safety procedures.
• Follow all safety and security protocols to maintain a safe environment for guests and team members.
• Support management in maintaining a clean, safe, and compliant workplace.

What Makes This Role Great

• Be part of a supportive, team-oriented work environment
• Build valuable customer service and teamwork skills
• Work in a fast-paced environment where every day is different
• Opportunities to learn, grow, and advance within the company

1249 Cherokee Rd, Alexander City, AL, 35010