Team Manager of Quality Assurance

DHD Consulting; Monroe Township (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

DHD Consulting is seeking a Team Manager of Quality Assurance to lead our QA activities in a medical device environment. The role focuses on audit readiness, CAPA management, validation, and document control within ISO 13485 frameworks.

You will coordinate cross-functional teams, oversee internal audits, and drive continuous improvement through KPI monitoring and quality reviews. A Bachelor's degree and 5–7 years in QA are required.

Qualifications

• Bachelor's degree in Biomedical Engineering, Biotechnology, or related life sciences field.
• 5–7 years of QA experience in medical device or pharmaceutical industry, including audit prep and quality system maintenance.
• Experience with ISO 13485 and QMS requirements is preferred.

Responsibilities

• Prepare and maintain the quality system in audit-ready state.
• Lead internal prep for regulatory, customer, and certification audits (ISO 13485/cGMP/MDSAP/IVDR/WHO PQ).
• Respond to auditor inquiries and ensure timely resolution of findings.
• Manage CAPA lifecycle with root-cause analysis, corrective actions, and effectiveness checks.
• Collaborate with cross-functional teams to ensure ongoing compliance and quality improvements.
• Lead validation activities for equipment, processes, and software.
• Oversee document control including SOPs, work instructions, forms, and quality records.

Skills

Audit readiness

CAPA management

Validation

Documentation

Cross-functional teamwork

Attention to detail

Education

Bachelor's degree in Biomedical Engineering, Biotechnology, or related field

Tools

CAPA systems

IQ/OQ/PQ protocols

Job description

About the job Team Manager of Quality Assurance

Experienced Quality Assurance professional with 5-7 years in the medical device industry, focused on audit response, CAPA, validation, and document control within ISO 13485-compliant environments.

Duties and Responsibilities

• Prepare and maintain the quality system in a state of audit readiness.
• Lead internal preparation and documentation support for regulatory, customer, and certification audits (e.g., ISO 13485/cGMP/MDSAP/IVDR/WHO PQ).
• Respond to auditor inquiries and ensure timely resolution of findings.
• Manage the full lifecycle of Corrective and Preventive Actions (CAPA), including root cause analysis, implementation of corrective actions, effectiveness checks, and documentation.
• Collaborate with cross-functional teams to ensure long-term compliance and quality improvements.
• Lead and coordinate equipment, process, and software validation activities.
• Ensure proper planning, protocol development, execution, deviation handling, and reporting are in compliance with regulatory requirements and internal procedures.
• Oversee creation, revision, approval, and archiving of controlled documents including SOPs, work instructions, forms, and quality records.
• Ensure alignment with document control policies and support training on new or revised procedures.
• Support the implementation and monitoring of QMS elements (ISO 13485).
• Lead quality initiatives and gap assessments, and drive continuous improvement through internal audits, KPI monitoring, and quality review meetings.

Qualifications

• Bachelor's degree in Biomedical Engineering, Biotechnology, or a related field in life sciences or engineering
• Minimum of 57 years experience in Quality Assurance within the medical device or pharmaceutical industry, including audit preparation, nonconformance handling, and quality system maintenance

Knowledge, Skills, and Abilities

• ISO 13485 Internal Auditor certification (preferred)
• RCC-MDR or equivalent regulatory training (preferred)
• English and Korean bilingual (preferred)
• In-depth understanding of ISO 13485 and QMS requirements
• Experience with CAPA systems, validation protocols (IQ/OQ/PQ), and document control procedures
• Strong attention to detail
• Problem-solving mindset
• Effective communication and documentation skills
• Ability to work in cross-functional teams