Team Manager, Men's, Prada Dallas NorthPark

Prada Group

Dallas (Luzerne County)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Job summary

A luxury fashion company is seeking a Team Manager for their Dallas location. The successful candidate will lead the team to achieve sales targets and ensure a superior client experience. Responsibilities include driving financial performance, fostering teamwork, and cultivating customer loyalty. The ideal candidate will possess excellent business acumen, leadership skills, and the ability to create a positive work environment. This full-time role offers a mid-senior level opportunity in a dynamic and creative workplace.

Qualifications

Strong business acumen and analytical skills are vital for this role.
Proven ability to drive positive client experiences and build loyalty.
Leadership and coaching skills are essential to guide the team.

Responsibilities

Drive the team to exceed financial targets and maximize sales.
Create a positive and harmonious work environment.
Cultivate customer relationships to create loyal advocates for the brand.
Coach and develop team, map market opportunities, and build client portfolios.

Skills

Strong business acumen

Analytical skills

Excellent communication

Interpersonal skills

Leadership and coaching skills

Flexibility in schedule

People management

Store operations

Job description

Join to apply for the Team Manager, Men's, Prada Dallas NorthPark role at Prada Group

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Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.

JOB PURPOSE

Being a passionate Brand Ambassador and a business leader, embracing the Brand values and convey to the Store Team and Clients to achieve a successful Products performance, driving actions to achieve sales target, maximizing all the commercial opportunities.

Guarantee an excellence Client Experience through a successful Client Journey.

Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers.

RESPONSIBILITIES

Leading the Business

Drive your Team to exceed Financial targets and maximize sales performances and contribution to support the success of the store;
Support the Store Manager to develop and implement business plans, through the analysis of the product’s performances and proposal of relevant action plans;
Foster cross selling and up selling among product categories;
Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring Prada standards are achieved;
Act as a role model demonstrating sales leadership to the team, support them with their own sales, building and developing your own Client relations;
Foster the Digital Mindset among the team, as well as encourage and support the team to improve the relationship with clients and achieving the business objectives;
Be constantly up-to-date on market trends;

Client Journey

Ensure all our Clients to feel welcomed and to take part in an inspiring and engaging Journey;
Trigger our Clients’ curiosity and to lead them through the values and vision of Prada:–the unique “Prada-ness” attitude, –the intelligence of design, –the relevance of cultural values, –the challenging of conventions, –the commitment to represent the creativity and innovation;
Feel our clients unique and to express their individuality, confidence and independence of spirit;
To be passionate through your dedication to our job, Group Values and DNA;

Customer Relations Management

Cultivate customer relationships to create loyal advocates for the Brand and leverage your team to achieve the highest quality of customer profile capture with every transaction.
Foster a Client centric mindset developing and maintaining solid Client relationships and enforcing meaningful after sales experiences
Proactively identify opportunities to gain new Clients in order to grow department sales
Strengthen Client loyalty supporting the department team to carry out clientelling initiatives
Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome

Team Management

Act as a role model demonstrating sales leadership to the team, support them with their own sales, building and developing your own Client portfolio at the same time.
Support your team with consistent coaching, identify their development and training needs, partner with the HR and L&D team to tailor individual development plans.
Encourage the exchange of information within the team and proactively develop morning briefing on specific topics
Identify talents within your team to propose for internal development opportunities, sharing the proposal with the Store Manager in order to define the correct development processes
Guarantee team development through coaching and follow-ups on individual action plans;
Actively support the Store Manager in mapping the market for any researches they may have
Lead by example to ensure the Team operate with the highest level of care and respect for the Product, evident in every ceremony or procedure

Store Care

Support synergy and cooperation between front and back of house
Support enforcement of Company procedures on cash activity, inventory, logistics and all main reporting activities requested by head office
Provide feedback and suggestions concerning department needs firstly to the the Store Manager, and if necessary with the Visual Merchandising and the Merchandising departments
Be the guarantor for an effectıve and effıcıent back of house organization for the department, taking responsibility for the protectıon of the company’s assets as well as ensuring the staff grooming standard is maintained;
Ensure that Company policies and procedures are proactively put in place while managing all operational activities related to the Store.
Master fully all company tools and applications including IT and digital, and ensure team is constantly informed of relevant updates
Having understood the needs and priorities, train and inspire the sales team on product knowledge, sales techniques, Client Services, and Company policies and procedures

KNOWLEDGE AND SKILLS

Strong business acumen and analytical skills
Comprehensive knowledge of the Luxury Fashion Industry and its trends
Proven ability to drive positive client experiences and build loyalty
Excellent communication and interpersonal skills
Strong attention to detail and organizational skillsAbility to inspire and influence a team
Leadership and coaching skills
Business awareness
Flexibility in schedule and working hours

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.

Seniority level