Team Manager - Crew Chief - A Crew

Ford Motor; Wayne (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Parental leave

Vehicle discount program

Tuition assistance

Paid time off

Job summary

Ford Motor Company in Wayne, MI is seeking a Crew Manager to ensure manufacturing standards are applied plant-wide and to drive quality, flow, and inventory performance. You will lead Senior Process Coaches and Team Managers, resolve production barriers, and foster a proactive, performance-driven culture.

The role emphasizes coaching, cross-team communication, and administrative oversight, including headcount planning, training, and job postings.

Qualifications

• 5+ years of production experience interfacing across hourly, salaried, and management levels.
• Ability to present to plant management and teach Ford Production System principles.
• Union negotiations experience.
• Strong data-driven decision making and communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Verify start-up readiness and monitor first-hour production performance.
• Ensure manufacturing OS standards are applied across the plant.
• Meet JPH targets and communicate recovery plans between crews.
• Track finished vehicle inventory aging and drive aged units to zero.
• Balance headcount and plan maintenance to sustain flow.
• Develop and coach managers to achieve SQDCPME objectives.
• Lead safety and quality containment actions and escalations.
• Coach teams and sustain a proactive, performance-driven culture.
• Manage training plans and certifications for new employees.

Skills

Leadership

Communication

Data-driven decision making

Problem solving

Teamwork

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office

Job description

We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

As part of our Manufacturing team, you'll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we're constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love.

In this position...

The Crew Manager is responsible for ensuring manufacturing operating standards are consistently applied across the plant, driving Quality, Flow, and inventory performance, and developing Senior Process Coaches and Team Managers within their crew. This role resolves production barriers, escalates issues as needed, and fosters a proactive, performance-driven culture through strong communication and recognition. The Crew Manager also ensures completion of administrative responsibilities and leads quality review processes to support continuous improvement.

Responsibilities

Standards & Flow

• Verify start-up readiness and monitor first-hour production performance; lead line time meetings (inventory, manning, shift planning).
• Confirm manufacturing operating system standards are applied consistently across the plant.
• Meet JPH targets; establish and communicate recovery plans between crews for abnormalities.
• Track finished vehicle inventory aging and drive aged units (>5 days) to zero, including parts readiness/requests.
• Balance headcount across departments and plan/monitor maintenance tasks to sustain flow.
• Develop and coach Team Managers/Senior Process Coaches to achieve SQDCPME objectives.

Safety & Quality

• Lead emergency response and containment actions for safety incidents.
• Escalate and contain quality issues at point of fit/workstation prior to Final Area Inspection and CAL line.
• Contain EP stops during shift and communicate with Process Engineers/Supervisors.
• Review QLS reports, prioritize top quality issues, and lead containment for A Calls.

People & Communication

• Coach and resolve barriers raised by Team Managers/Process Coaches; elevate to Area Manager/Plant Leadership as needed.
• Communicate critical information across shifts (Crews B/C) and maintain Crew Manager-to-Crew Manager handoffs.
• Lead weekly off-shift manpower meetings with HR; conduct DROT analysis to confirm headcount coverage.
• Manage open job postings, fill timing, and training plans for new employees; validate training completion and certifications.
• Track crew versatility by zone (weekly DCC report); conduct Good & Welfare meetings with Union partners.
• Foster a proactive, respectful, performance-driven culture; recognize team accomplishments to build morale.

Administrative

• Cascade required communications (e.g., Weekly Bulletins, Safety ICA) to process coaches.
• Complete required administrative activities (SOI, PJOs, start-ups, close-outs, LPRs).

Qualifications

You'll have...

• Education: High School Diploma
• 5+ years of Production experience with strong ability to interface across hourly, salaried, and management levels.
• Ability to present to plant management and teach Ford Production System principles.
• Union negotiations experience.
• Competence using data for decision-making; effective oral and written communication.
• Strong teamwork and leadership skills, with demonstrated ability to resolve diverse problems under pressure.
• Ability to multi-task in a fast-paced, crisis-driven environment.

Even better, you may have...

• Education: Bachelor's Degree
• Broad production experience and prior Lead Process Coach experience.
• Six Sigma designation preferred.
• Strong analytical and quick decision-making skills.

• Demonstrated One Ford leadership behaviors with strong interpersonal and team-building skills.
• Proficiency in Microsoft Office (Word/Excel/Outlook).

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work-life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas an

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States.

Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Job Info

• Job Identification 67714
• Job Category Manufacturing
• Posting Date 07/31/2026, 09:34 PM
• Degree Level High School Graduate or equivalent
• Job Schedule Full time
• Locations 38303 Michigan Ave, Wayne, MI, 48184, US (On-site)