Team Manager - Charlotte, NC

Panera LLC; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay & bonuses

Free on-shift meals

Paid vacation & holidays

Health, dental, vision, life insurance

401(k) with match

Career advancement

Tuition discounts

Team member perks

Assistance program

More benefits

Job summary

Panera LLC in Charlotte, NC is seeking a Team Manager to lead shifts, coach employees, and maintain exceptional guest experiences. You will help drive sales, ensure food safety standards, and foster a positive team culture in a fast-paced bakery-café environment.

The role requires strong leadership, interview and training abilities, and a commitment to Panera’s service standards. Flexible hours including nights and weekends are expected, with background checks required for offers.

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification or ability to obtain certification.
• Strong leadership and communication skills.

Responsibilities

• Lead shifts and manage restaurant staff to ensure smooth operations.
• Coach, motivate and develop team members to meet sales, speed, and accuracy targets.
• Oversee guest experience and ensure quality of food and service.

Skills

Leadership

Team coaching

Guest service

Interviewing

Food safety

Job description

Team Manager - Charlotte, NC Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What’s In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As a Team Manager, you’ll be part of the bakery-cafe’s leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.

As a Team Manager at Panera, Your Role Includes:

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• ServSafe certification (or ability to achieve certification).

This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities.

Any job offer for this position is conditional upon the results of a background check.

While performing this job, the Team Manager role is regularly required to:

• Ability to lift, carry, push, or pull objects 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

601966 Charlotte, NC - Waverly Center

With more than 2,000 Panera LLC and independent franchise bakery-cafes in the Panera Bread® family, and more locations opening all the time, it’s no wonder our company has been an excellent source of career and personal growth opportunities for more than 25 years. In neighborhoods across the U.S. and Canada, customers enjoy flavorful, handcrafted meals centered around freshly baked artisan bread. To us, that means serving food like we serve our own families – free of any of the items on our ‘No No’ List. Along the way, we also like to give back to our community. We enjoy working together, shoulder to shoulder with our customers, to confront a serious problem plaguing communities across this country – Hunger. Through our Panera Cares community cafes, we offer a dignified dining experience in an uplifting environment. In addition, we support our communities through day-end donations at our bakery-cafe locations and partner with local non-profit organizations. It’s this warmth that you’ll find when you join Panera Bread. From our competitive compensation and benefits packages to our unique cultural values, we’re confident you’ll find us a rewarding and fun place to work.