Team Manager - Bal Harbour

LVMH Group; Bal Harbour Village (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus

Benefits package

Employee discount

Retirement plans

Job summary

Louis Vuitton in Bal Harbour is seeking a highly strategic Team Manager for our new freestanding location. You will lead by example, develop talent, and drive an exceptional client experience across your product category.

Reporting to the Store Director, you will cultivate high-performing teams, champion brand values, and ensure operational excellence while delivering strong commercial results. This is a premier opportunity in luxury retail with growth potential.

Qualifications

• Proven leadership experience in managing high-performing teams.
• Ability to develop talent and succession planning.
• Strong client relationship management and service focus.
• Strategic mindset with accountability and results delivery.
• Experience in cross-functional collaboration with operations and merchandising.

Responsibilities

• Strategic Team Leadership & Development: lead and coach a dedicated team to reach full potential.
• Client Experience & Relationship Management: drive the team to deliver elevated client interactions.
• Product Category & Business Growth: own a designated product category and drive sales and performance.
• Performance Management & Results Ownership: set goals, monitor performance, and implement improvements.
• Cross-Functional Collaboration & Operational Excellence: partner with Operations and Merchandising to maintain visuals and customer experience.

Skills

Strategic leadership

Team development

Client relationship management

Cross-functional collaboration

Sales and performance mindset

Job description

At Louis Vuitton we value the uniqueness of every employee, empowering our teams to flourish and thrive. Founded in 1854 by visionary craftsman and malletier Louis Vuitton, the Maison is today present in over 60 countries, counting over 34,500 employees and representing more than 140 nationalities. An iconic presence across multiple product categories, the Maison offers dynamic career paths spanning a multitude of Métiers. Teams share the ambition to explore new horizons, propelled by an innovative spirit, boundless creativity and unparalleled savior-faire.

Louis Vuitton is seeking a highly strategic, inspiring, and results-driven Team Manager for our new, soon-to-open freestanding location in Bal Harbour. With an undeniable passion for luxury retail and a proven ability to cultivate high-performing teams, you will be instrumental in developing talent, driving commercial success, and fostering an unparalleled client experience. Reporting to the Store Director, you will lead by example, championing brand values and ensuring operational excellence across your dedicated product category and team.

Job responsibilities

• Strategic Team Leadership & Development: Leading, coaching, and empowering a dedicated team to achieve full potential, fostering a culture of trust and accountability, and contributing to succession planning.
• Client Experience & Relationship Management: Driving the team to build and maintain deep client relationships, ensuring a client-centric mindset, and role-modeling elevated client interactions.
• Product Category & Business Growth: Taking accountability for a designated product category, providing feedback to Corporate Merchandising, and developing action plans to boost business and maximize product performance.
• Performance Management & Results Ownership: Setting clear goals, monitoring team performance, analyzing sales and client feedback, and implementing solutions to exceed sales objectives and enhance outcomes.
• Cross-Functional Collaboration & Operational Excellence: Partnering with cross-functional teams (Operations, Merchandising) to ensure operational excellence, uphold visual standards, and maintain a seamless, elevated client experience.

Profile

• Agile & Growth-Oriented Leader: Demonstrating a growth mindset, leading through evolving priorities, empowering timely decisions, and championing continuous learning and feedback.
• Exceptional Team Builder: Proven ability to create a high-performing, energetic team by fostering trust, leading daily activities, and reinforcing a culture of collaboration and shared ownership.
• Strategic Client Advocate: Guiding teams to build deep, lasting client relationships through discovery and thoughtful communication, resulting in personalized and elevated service.
• Results-Driven & Accountable: Setting clear, ambitious expectations and goals, empowering the team to deliver exceptional results, and leveraging insights to drive continuous improvement.
• Developing Talent: Possessing strong self-awareness, capable of providing clear, transparent coaching, identifying development needs, and inspiring team members to reach their full potential.

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

The appointed candidate will be offered a salary within the range of USD $90,000-$120,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.