Team Leader, UX

Edward Jones; St. Louis (MO); Hybrid; USD 120,000 - 165,000; Full time

Benefits offered by this job

Bonuses and profit sharing

401k plan

Paid holidays

Vacation and sick time

Job summary

Edward Jones, a Fortune 500 financial services firm, is seeking a Design Team Leader to guide cross-functional teams in the discovery, design, development, and delivery of complex solutions for strategic planning, process improvement, product design, and service delivery.

Ideal candidates bring business design ideas, strategic thinking, and a proven ability to translate business needs into actionable design work, collaborating independently or with teams to deliver simple, engaging, and elegant

Qualifications

• Bachelor’s degree.
• 8+ years of progressive design experience, including leadership.
• 6+ years of people leadership experience leading multidisciplinary design teams.
• Advanced skills in prototyping and design tools.
• Expertise in design methodologies and systems thinking.
• Knowledge of and experimentation with emerging design trends and technology.

Responsibilities

• Lead cross-functional teams in discovery, design, development, and delivery.
• Build relationships with stakeholders to deliver UX objectives.
• Manage team capacity and align roles to work.
• Enforce processes and best practices for high-quality deliverables.
• Translate business needs to the team through effective communication.
• Contribute to a backlog of UX improvements and lead process changes.
• Track progress toward UX or division objectives.
• Collaborate with enabling functions to prioritize work.
• Inform UX strategy through data and storytelling.
• Identify and onboard talent, including contractors.

Skills

Design leadership

Prototype design

Design tools

Design methodologies

Systems thinking

Education

Bachelor's degree

Tools

Design tools (Figma, Sketch)

Job description

This job posting is anticipated to remain open for 30 days, from 06-Nov-2026. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report (https://careers.edwardjones.com/blog/edward-jones-releases-annual-purpose-inclusion-and-citizenship-report/?codes=DIRECT&utm_source=DIRECT).

Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

The Branch Design and Innovation Portfolio is seeking a Design Team Leader to lead cross-functional teams in the discovery, design, development, and delivery of amazing solutions for complex problems in strategic planning, process improvement, product design, and service delivery. You will become a core part of Design and work with talented teammates to define all aspects of end-to-end experiences and design.

Our ideal candidate is full of business design ideas, creative thinking, and strategic thinking who can conceptualize and implement quickly, independently, or collaboratively. Believes in working through the problem through investigation and iteration.

They can demonstrate strong design and user experience sensibilities with an uncanny level of curiosity; keep up with the evolving landscape of available tools, technologies and resources as well as maintaining a positive energetic approach to the practice of design to solve complex problems with simple, engaging, and elegant solutions.

What You'll Do:

• Navigate multiple concurrent complex situations to yield a high-performing team, with little to no guidance from direct leader.
• Proactively build and maintain strong relationships with key stakeholders and matrix leaders to effectively deliver on prioritized business needs and User Experience objectives.
• Manage team capacity and align the right team members and right roles to the right work.
• Apply an experience-first mindset by reinforcing adherence to internal processes and best practices to support consistent, high-quality deliverables.
• Translate business needs and priorities to team through effective communication and applied change management practices.
• Proactively contribute to a backlog of continuous improvements for User Experience and actively lead one or many efforts to implement process improvements.
• Drive for, and report on, progress towards department, User Experience, or division objectives.
• Partner collaboratively with and influence the prioritization of work performed by enabling functions that solves for the greatest needs of the team or User Experience area.
• Inform User Experience strategy through data and storytelling.
• Identify and onboard talent to the team with the right skill set, including working with multiple internal teams and third party suppliers to secure contractor talent.

What Experience You'll Need:

• Bachelor’s degree
• 8+ years of progressive design experience, including:
• 6+ years of direct or indirect people leadership experience leading multidisciplinary design teams to advanced levels of collaboration preferred.
• Advanced skills in designing prototypes and using design tools.
• Expertise in design methodologies and systems thinking.
• Knowledge of and experimentation with emerging design trends and technology related to one's discipline.

What Could Set You Apart:

• Experience with DevOps methodologies (Agile, Waterfall, etc.).
• Experience in leading large enterprise-wide technology and/or strategic deployments.

Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office four days per week effective June 1, 2026. Before June 1, 2026, candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/blog/?_sft_category=awards-accolades)

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones (https://careers.edwardjones.com/en-CA/blogs/?_sft_category=awards-accolades-en-ca)

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

• Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage.
• Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates.
• Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account.
• Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism.
• Associates may be eligible for bonuses and profit sharing.
• All associates are eligible for the firm's Employee Assistance Program.
• For more information on the Benefits available to Edward Jones associates, please visit our benefits page (https://secure.edwardjonesbenefits.com/fleet/public/index/f914262d-0362-4682-bd1e-0ccd25f1dfb1).