Team Leader Product Support Engineering

Garmin Ltd.; Olathe (KS); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Garmin Benefits

Job summary

Garmin Ltd. is seeking a full-time Team Leader Product Support Engineering in the Greater Kansas City area.

You will lead a team of electrical engineers and technicians, directing sustainment, design improvements, and project execution to enhance reliability and production efficiency. The role requires strong leadership, hands-on design experience across analog/digital/RF, and effective collaboration with manufacturing, QA, and supplier teams.

Qualifications

• Bachelor’s or Master’s in Electrical/Computer Engineering with 5+ years relevant experience, or 10+ years experience
• Cumulative GPA 3.0 or higher as a general rule
• Knowledge of engineering and manufacturing processes and documentation

Responsibilities

• Directly supervise design team members and provide coaching, training and mentoring
• Collaborate with Manufacturing, Customer Repair, Quality Assurance, and Product Support to improve reliability and customer experience
• Coordinate with Purchasing and Forecast teams to manage end-of-life components and supplier changes
• Plan sustainment projects across the Design Engineering Team and ensure execution to plan
• Participate in recruiting activities, interview, hire, and evaluate performance for the team
• Lead design reviews with proper attendees and coverage of topics, sharing lessons learned
• Ensure design goals align with product development and sustainment plans
• Ensure design tasks are partitioned and assigned to qualified engineers
• Monitor progress of the design team, testing and schedule compliance
• Assist Product Support Engineers and Technicians in tradeoff analysis of circuit options
• Ensure production needs are understood and engineers collaborate with production and other Garmin groups

Skills

Team leadership

Electrical engineering knowledge

Communication skills

Cross-functional collaboration

Project planning

Education

Bachelor's or Master's in Electrical/Computer Engineering

Tools

Test equipment tools

Circuit design/simulation tools

Job description

Overview

We are seeking a full-time Team Leader Product Support Engineering at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for leading and directing a team of Electrical Engineers and Technicians that support and maintain electronic components, products, and systems while enhancing existing designs, improving production techniques, improving test procedures, and focusing on project execution.

Essential Functions

• Directly supervise various levels of design team members by setting the tone for the team environment and providing individualized coaching, training and mentoring
• Work with the Manufacturing, Customer Repair, Quality Assurance, and Product Support teams to identify opportunities for design changes that improve factory capacity, product reliability, and customer experience
• Work with Purchasing, Component Engineering, and Forecast teams to identify and coordinate solutions for end-of-life components, component shortages, and change notifications from suppliers
• Coordinate sustainment project planning across the Design Engineering Team, and work with other Team Leads to ensure sustainment work is planned, staffed, and executing to plan
• Participate in recruiting activities, interview, hire, train, and evaluate performance for the team
• Participate in design reviews, assuring proper attendees and proper coverage of topics, imparting lessons learned and good design practices to all that attend
• Ensure the team meets overall design goals in accordance with the product development and sustainment plans or market requirements
• Ensure the design is partitioned appropriately and assigned to qualified engineers
• Monitor progress of the design team in meeting product requirements and schedule compliance as well as ensuring appropriate lab and field testing is performed
• Assist Product Support Engineers and Technicians in performing tradeoff analysis of different circuit options
• Understand production needs and ensure that engineers are working effectively with the production group as well as facilitating teamwork with other groups inside Garmin (software, mechanical, sales, QA, etc.)

Basic Qualifications

• Bachelor’s or Master’s Degree in Electrical Engineering or Computer Engineering or related field AND 5 years relevant experience OR a minimum of 10 years relevant experience
• Excellent Academics (cumulative GPA greater than or equal to 3.0 as a general rule)
• Knowledge of engineering and manufacturing processes and documentation
• Knowledge of Garmin’s product lines and customer needs
• Broad technical knowledge and skills in various areas of Electrical Engineering (e.g., analog, digital, RF, and/or DSP)
• Detailed knowledge and experience with test equipment and software tools for electronics design, testing and documentation
• Demonstrated strong and effective verbal, written, and interpersonal communication skills
• Must be positive, detail oriented, organized, team oriented and a driven problem solver, multi-tasker, and self-starter with the ability to prioritize and lead in a fast paced, deadline-driven environment

Desired Qualifications

• Outstanding academics (cumulative GPA greater than or equal to 3.5)
• Previous leadership or mentorship experience

Garmin is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.

This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits