Team Leader: People-First, Fast-Paced Ops Leader

Chick-fil-A; Egg Harbor Township (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Fun environment

Flexible scheduling

Sunday closed

Learning from Operator

Leadership growth

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Egg Harbor Township is seeking a Team Leader who embodies our core values and serves with a servant’s heart. In this role you support senior leadership to run daily operations, coach team members, and uphold our standards of hospitality in a fast-paced restaurant environment.

You will open/close, lead shifts, count drawers, and help train new hires while maintaining a positive, people-focused culture.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken
• Complete Wildsparq content and attend leadership meetings

Skills

Eye contact

Enthusiasm

Guest service

Team leadership

Communication

Customer service

Fast-paced

Team player

Reliability

Problem solving

Job description

Chick-fil-A Egg Harbor Township is seeking a Team Leader who embodies our core values and serves with a servant’s heart. In this role you support senior leadership to run daily operations, coach team members, and uphold our standards of hospitality in a fast-paced restaurant environment.

You will open/close, lead shifts, count drawers, and help train new hires while maintaining a positive, people-focused culture.