Team Leader - Kitchen

Chick-fil-A; Lexington (KY); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Fun work environment

Flexible scheduling

Learning from Operators

Growth opportunities

Scholarship opportunities

Competitive pay

Résumé du poste

Chick-fil-A in Lexington, KY is seeking a Team Leader to support restaurant operations and coach team members. The role emphasizes maintaining Chick-fil-A's core values, providing exceptional guest service, and leading by example in a high-volume environment.

The position offers both full-time and part-time hours, with a focus on developing leadership skills and a positive, people-focused culture within the restaurant.

Qualifications

• Must be able to deliver friendly, attentive guest service.
• Strong interpersonal and communication skills.
• Ability to coach and develop team members.

Responsabilités

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Respond promptly and respectfully to guest needs.
• Set shift tone, assist in meeting store goals, and model behavior for the team.
• Be a friendly, encouraging team player.
• Open and/or close, lead shifts, and serve as a key holder.
• Monitor food production and waste and uphold standards.
• Demonstrate excellent written and spoken communication.

Connaissances

Smile

Eye contact

Speak enthusiastically

Emotional connections

Fast-paced environment

Description du poste

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others


• Flexible scheduling (and closed on Sundays)


• Learning first‑hand from an experienced Operator and Restaurant Leaders


• Intentional growth and development to help you reach your professional goals


• Scholarship opportunities


• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant


• Offer immediate and respectful response to Guest's needs


• Set the tone for a shift, assists in meeting store goals, and act as a role model for our team


• Be a friendly, encouraging team player


• Open and/or close, lead shifts, key holder


• Track and manage food production and waste


• Uphold and enforce all standards


• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile


• Create and Maintain Eye Contact


• Speak Enthusiastically


• Make Emotional Connections with Guests


• Reliable transportation


• Ability to work in a fast-paced environment


• Strong people skills with a desire to serve Team Members


• Strong commitment to superior customer service


• Ability to manage Team Member behavioral and performance issues


• Ability to work in a team environment with shared ownership and responsibility


• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.