Team Leader II

Quest Oracle Community; Temple (TX); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

FSAs / Dependent care

Vision insurance

Gym discounts

Tuition reimbursement

Paid vacation

Work-life balance

Job summary

Wilsonart is seeking a Team Leader II to oversee production schedules and ensure commitments are met. You will act as the liaison between crew and management, interacting with internal and external customers as needed.

You will lead with a hands-on approach, guide staff, and drive safety and quality initiatives while partnering with supervisors to keep operations efficient and cost-effective in a dynamic manufacturing environment.

Qualifications

• High School diploma or equivalent; an Associate degree is preferred.
• At least 1 year of leadership experience in manufacturing.
• Strong communication and leadership skills; ability to train staff.

Responsibilities

• Translates and/or determines goals & priorities for shift/crew.
• Resolves problems and advises management, seeking assistance for complex problems.
• Assists supervisor with production flow and staffing schedules.
• Monitors training and ensures crews are properly trained with back-ups.
• Role model for leadership, attendance, safety practices and company behaviors.
• Participates in safety efforts to achieve audit scores.
• Communicates clearly and respectfully with others; provides timely feedback.
• Facilitates shift/crew team meetings (safety, lean).
• Works to reduce process problems and improve efficiencies.
• Maintains quality control processes and ensures standards.
• Coordinates with supply departments to minimize downtime.
• Supports supervisor in maintaining an efficient, low-cost operation.
• Provides input on performance reviews to Supervisor.

Skills

Leadership

Communication skills

Problem solving

Training & development

Safety leadership

Education

High School diploma or equivalent

Associate degree preferred

Job description

Position Type: Full time
Job Requesition ID: R-000216

Win at Wilsonart

At Wilsonart, we don't just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.

You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life.

Here, you’ll win with:

Support that keeps you well

• Medical, dental, and life insurance
• Company-paid short- and long-term disability
• FSAs and dependent care options
• Vision and legal benefits
• Gym discounts and wellness clinics
• Tuition reimbursement—for you and your dependents

Opportunities to grow

• Clear paths to promotion and internal mobility
• Training, coaching, and mentorship
• Development programs to support your goals

Time for what matters

• Paid vacation and holidays in your first year
• A culture that respects work-life balance

Job Description:

The Team Leader II provides leadership to the department to ensure that production schedules and customer commitments are met. He/she is a highly competent leader who has demonstrated the hands‑on skill and experience in the department they oversee. The liaison between the crew and management, interfacing with internal and external customers as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Translates and/or determines goals & priorities for shift/crew.
• Resolves problems and advises management, seeking assistance for complex problems.
• Assists supervisor with production flow and staffing schedules.
• Monitor and evaluate training, making adjustments where needed. Responsible for ensuring crews are properly trained and critical positions have back‑ups.
• Is a role model for leadership, attendance, safety practices and Wilsonart's behaviors.
• Responsible for actively participating in safety efforts that achieve/exceed SRP audit scores.
• Is respectful and professional in communicating with others, providing clear, concise information and/or feedback in a timely manner.
• Effectively facilitates shift/crew team meetings (safety, lean, etc.)
• Make efforts to reduce process problems and improve the efficiencies of people.
• Maintain quality control processes to ensure products/services meet standards.
• Works closely with departments that supply needed materials to maintain minimal downtime.
• Assists the supervisor in all aspects of maintaining an efficient, low cost, total quality and productive operation.
• Provides feedback and input on performance reviews to Supervisor.
• Responsible for documenting employee performance, making sure concerns and behaviors are addressed in a timely manner with supervisor.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

• Knowledge of safety standards applicable to the department and other pertinent rules/regulations governing work standards.
• Knowledge of computers to proficiently update and maintain department documents, spreadsheets, databases and Oracle WIP transactions.
• Knowledge of product types and the manufacturing process.
• Knowledge of quality standards.
• Ability to support leadership with decision making
• Exceptional skills in verbal and written communication, including tact and diplomacy when dealing with customers and employees.
• Ability to maintain confidentiality.
• Skill in organizing and prioritizing the work of self and others.
• Ability to manage multiple priorities in a fast paced environment.
• Ability to operate machinery in a safe and comfortable manner.
• Ability to maintain a clean work environment.
• Ability to work independently and in a team environment.
• Knowledge of company policies, procedures and practices.

MINIMUM REQUIREMENTS

EDUCATION:

High School diploma or equivalent. Prefer Associate Degree or advanced learning.

EXPERIENCE:

Must have 1 year of prior leadership experience or must have held the highest premium position within their manufacturing group for twelve (12) months, demonstrating excellent leadership behaviors.

WORKING CONDITIONS

PHYSICAL REQUIREMENTS:

Heavy Work - Tasks involve pushing/pulling, lifting and standing or using force equal to handling materials of 50 to 100 pounds.

ENVIRONMENT:

Located in an indoor area with frequent exposure to mild physical discomfort from dust, fumes, temperature extremes, loud noises and bright lights. Examples: mail clerks, material handlers and food service workers

We're looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.

Wilsonart is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.

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