Team Leader/House Manager (CILA Services) - Cook County

Aspire Chicago; Illinois; On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

13 paid holidays

403(b) retirement savings plan

Disability Insurance

Life Insurance

Employee Assistance Program (EAP)

Pet Insurance

Job summary

Aspire Chicago is seeking a Team Leader / House Manager to oversee daily operations of assigned community homes for adults with disabilities, providing leadership to DSPs and partnering with Life Consultants and families to ensure individualized, dignified support.

This hands-on role manages staffing, budgets, training, compliance, and continuity of care, while maintaining a safe, welcoming environment and championing person-centered values and community inclusion.

Qualifications

• Requires High School Diploma or GED; Bachelor's degree in Social Services or related field preferred.
• Minimum of one year of experience supporting individuals with IDD; supervisory/leadership experience preferred.
• Valid driver’s license with clean record; minimum age 21.
• Comfortable using Microsoft Office and electronic documentation systems.

Responsibilities

• Lead, supervise, coach, and develop DSP team members and manage staffing schedules.
• Conduct hiring, onboarding, training, evaluations, and performance management.
• Provide on‑call leadership and hands‑on coverage as needed.
• Ensure services align with Individual Service Plans and advocate for dignity and independence.
• Oversee home operations, budgets, and regulatory compliance.
• Promote a collaborative culture and monthly team meetings.

Skills

Team leadership

Staff supervision

Communication

Time management

Education

High School Diploma or GED

Bachelor’s degree in Social Services or related field preferred

Tools

MS Office

Electronic documentation systems

Job description

Description

Empower Independence. Build Community. Lead with Purpose.

About Aspire

Since 1960, Aspire has been creating boundless opportunities for people with disabilities. We believe in working together to pursue greater possibilities, foster meaningful connections, and build communities where everyone belongs. Every member of our team plays a role in advancing this mission!

The Role

The Team Leader / House Manager plays a critical role in overseeing the daily operations of assigned community homes serving adults with intellectual and developmental disabilities through Aspire’s Community Integrated Living Arrangements (CILA) programs. This position provides leadership, supervision, and support to Direct Support Professionals (DSPs) while partnering closely with Life Consultants and families to ensure each person receives exceptional, individualized support in a safe and empowering environment. The Team Leader / House Manager is responsible for staffing, team development, person-centered support, home operations, compliance, and continuity of care, while maintaining a hands‑on leadership approach. This role is ideal for a compassionate and driven leader who values dignity, accountability, teamwork, and person-centered support and is passionate about helping people thrive in the communities they call home.

What You’ll Do

Lead & Develop Teams

• Lead, supervise, coach, and develop DSP team members.
• Manage staffing schedules and ensure proper support ratios.
• Conduct hiring, onboarding, training, evaluations, and performance management.
• Facilitate monthly team meetings and promote a collaborative culture.
• Manage payroll, scheduling adjustments, PTO requests, and staffing coverage.
• Provide on‑call leadership support as scheduled.

Provide Person-Centered Support

• Ensure services align with each individual’s goals, dreams, and Individual Service Plan.
• Advocate for dignity, choice, independence, and community engagement.
• Support meaningful activities including recreation, fitness, education, hobbies, and social opportunities.
• Respond calmly and effectively to behavioral or medical crises.

Oversee Home & Program Operations

• Maintain safe, clean, and welcoming home environments.
• Monitor compliance with medication administration, documentation, safety drills, and regulatory standards.
• Oversee household budgets, participant funds, LINK cards, and supply management.
• Ensure DSP training requirements and certifications remain current.

Provide Hands‑On Leadership

• Work a minimum of one direct support shift weekly to stay connected to home operations and provide service modeling.
• Provide support coverage as needed to ensure continuity of care.

Requirements

• High School Diploma or GED required; Bachelor’s degree in Social Services or related field preferred.
• Minimum of one (1) year of experience supporting individuals with intellectual/developmental disabilities required.
• Previous employee supervision or leadership experience preferred.
• Valid Driver’s License with good driving record required.
• Minimum age of 21 required.
• Comfortable using Microsoft Office and electronic documentation systems.

Who You Are

• A strong communicator and team builder who builds positive working relationships and supports a collaborative team environment.
• Calm under pressure and confident in decision‑making, particularly when responding to behavioral or medical crises.
• Highly organized and able to manage multiple priorities in a fast‑paced environment.
• Compassionate, respectful, and person-centered, with a strong commitment to dignity, choice, and independence.
• Passionate about community inclusion and disability advocacy.
• Flexible and dependable, with a hands‑on leadership style and willingness to provide direct support when needed.

Why Aspire?

At Aspire, we believe every person deserves the opportunity to live a meaningful, connected, and fulfilling life. Our community homes provide opportunities for people with disabilities to build relationships, explore their interests, develop independence, and experience genuine belonging.

Full‑Time Benefits (for employees regularly scheduled to work 37.5+ hours per week)

• Medical, Dental & Vision Insurance Options
• Paid Time Off (Vacation, Sick, and Personal Time)
• 13 Paid Holidays
• 403(b) Retirement Savings Plan with Employer Match
• Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Pet Insurance

$55,536.00