Team Leader: Guest Experience & Ops

Bolay Enterprises, LLC; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

A fast-casual restaurant chain in Town of Florida is seeking a Team Leader to oversee daily operations and support team members. In this role, you will lead the team to ensure product quality and operational efficiency while fostering a positive environment. The ideal candidate will have strong people skills and a passion for delivering exceptional guest service. Opportunities for career growth are available.

Qualifications

• Strong leadership skills including coaching and motivating a team.
• Ability to maintain high standards of cleanliness and food safety.
• Experience in guest service and resolving complaints.

Responsibilities

• Lead and coach team members to ensure operational efficiency.
• Assist in planning and leading task completion.
• Provide comprehensive training on restaurant operations.
• Monitor and maintain restaurant cleanliness.
• Handle guest complaints and enhance guest experiences.

Skills

Excellent people skills

Quality focus

Positive energy

Conflict resolution

Operational excellence

Proactive attitude

Job description

A fast-casual restaurant chain in Town of Florida is seeking a Team Leader to oversee daily operations and support team members. In this role, you will lead the team to ensure product quality and operational efficiency while fostering a positive environment. The ideal candidate will have strong people skills and a passion for delivering exceptional guest service. Opportunities for career growth are available.