Team Leader - F&G/Hire/Hydraulics & Service Team

MacGregor Industrial Supplies incorporating Balgownie; Elgin (IL); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Team Leader for its Elgin branch. This role requires a natural leader who can inspire a multi-skilled team while ensuring exceptional customer service. You'll be responsible for driving performance, managing daily operations, and fostering team development. The ideal candidate will possess strong organizational skills and a hands-on approach. Join a company that values its people and is committed to delivering outstanding service across its departments. If you're ready to take on a leadership role in a fast-paced environment, this is the opportunity for you.

Qualifications

• Experience leading or supervising a team with a focus on performance.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Lead and support a multi-skilled team across various functions.
• Drive performance by monitoring KPIs and providing feedback.

Skills

Team Leadership

Organizational Skills

Customer Service

IT Skills

Problem Solving

Job description

Team Leader

(F&G / Hire / Hydraulics and Service Team)

Are you a natural leader who thrives in a fast-paced, hands-on environment? Can you bring energy, structure, and a customer-first mindset to a growing team?

We’re looking for someone just like you.

At MIS Ltd, we’re proud of our people and the difference they make every day.

We’re now looking for a Team Leader to take the lead in our Elgin branch – driving performance, developing talent, and delivering the outstanding service we’re known for across our F&G, Hire, Hydraulics, and Service departments.

What The Role Involves

As Team Leader, you'll be the glue that holds our departments together. You'll:

• Lead and support a multi-skilled team across the workshop, sales, hire, and service functions.
• Set daily priorities, allocate tasks, and keep the team focused and motivated.
• Drive performance by monitoring KPIs and providing regular feedback and support.
• Be the go-to for customer satisfaction – always ensuring our service is second to none.
• Manage stock, parts, and warranty systems with accuracy and care.
• Keep everything running smoothly – from scheduling maintenance to upholding safety and compliance.
• Champion team training and development, spotting potential and helping it grow.
• Act as a keyholder and play a vital role in the day-to-day running of the branch.
  
  

What We’re Looking For

We’re not just after a manager — we want a leader who brings people together. You’ll need:

• Experience leading or supervising a team – you know how to get the best from others.
• Strong organisational skills with the ability to juggle multiple priorities.
• A hands-on, flexible approach and a calm head when things get busy.
• A sharp eye for detail – especially when it comes to stock, systems, and service standards.
• Confident IT, literacy and numeracy skills.
• A full UK driving licence.
• A genuine passion for customer service and team development.