We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love.
Department: 10008500 Environmental Services Main Unit Work Shift: Full time Job Description: The Environmental Services Team Leader at North Mississippi Health Services is responsible for leading team members to create a clean, safe, and compliant environment to support delivery of high quality care by performing cleaning that meets procedural standards, assisting management in departmental activities, training other team members, and leading by example. This role operates under the guidance of the Operations Manager/Supervisor and engages excellent communication and organizational skills to assist in department oversight, pursue process improvement, drive budget compliance, and support team members to achieve a standard of excellence in environmental service provision.
Responsibilities
- Performs specific cleaning duties of assigned areas in accordance with Standard Operating Procedures of the Environmental Services Department.
- Performs job duties as assigned while demonstrating willingness, ability, and team spirit to provide optimal customer satisfaction.
- Assists with orientation/in-service and attends, demonstrates, and participates in required in-services, performance improvement activities (including EXCEL), and other educational programs.
- Provides training in all facets of cleaning to new employees and motivates other employees where needed or requested by supervisory personnel.
- Assists management team oversee the responsibilities of the Environmental Services Department.
- Assists with managing the Teletracking bed board and assigned beds as needed.
- Assists with managing a shift as needed.
- Assists with huddles/starting/ending a shift as needed.
- Assists with Surfacide cleans as needed.
Team Work
- Never says “That’s not my job:” improves everything they do.
- Works with co-workers of every department to make NMHS better for the patients and their families.
- Takes ownership if a spill or trash is seen cleans it up.
- Works as a team with EVS to ensure that every area is cleaned at a high level daily.
Clerical
- Completes daily/weekly detail sheets.
- Logs in/out of Teletracking with pager number.
- Logs in/out of Teletracking for lunch/break.
Customer Service
- Ensures excellent customer service.
- Responds to management and internal departments in a timely manner.
- Locates and defines new process improvement opportunities.
- Provides support to co-workers and other departments as required/requested.
- Follows AIDET and High Profile Cleaning during every patient cleaning interaction.
Budget
- Ensures that supplies are used appropriately at all times.
Regulation
- Adheres to NMHS behavioral standards.
- Adheres to NMHS/NMMC Policies/Procedures/Guidelines.
- Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues.
- Adheres to all HIPAA regulations.
Knowledge Skills and Abilities
- Chemical/SDS knowledge; preferred
- Excellent organizational and communication (verbal and written) skills; preferred
- Excellent interpersonal skills; preferred
- Good initiative and time management skills; preferred
- Must complete EVS related training during initial training and annually thereafter
- Must complete hospital based training annually as assigned
- Must exhibit a high level of initiative, accuracy, diplomacy, and self-direction
- Must take responsibility for assisting in a coaching/mentoring capacity as well as for general assistance to EVS personnel
- Must have daily interaction with: EVS team, including management and all hospital staff
- Must reflect a positive, caring attitude toward patients and families, all hospital staff and the public we serve
- Must show respect for patients and families, EVS team, including management and all hospital staff
- Must convey a high level of professionalism, service and care
- Must be self-motivated and able to work independently as well as with a team
- Must display a positive image and attitude
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Standing. Constantly
- Walking. Frequently
- Sitting. Rarely
- Lifting/Carrying. Frequently 50 lbs
- Pushing/Pulling. Frequently
- Climbing. occasionally
- Balancing. occasionally
- Stooping/Kneeling/Bending. Frequently
- Reaching/Over Head Work. Frequently
- Grasping. Frequently
- Speaking. occasionally
- Hearing. Constantly
- Repetitive Motions. Constantly
- Eye/Hand/Foot Coordinations. Frequently
Salary Range: $16.62 - $24.93
Education: High School Diploma, GED, or Project Search Graduate
Required Certifications
North Mississippi Health Services is a large rural health care system with state-of-the-art facilities in Mississippi and Alabama. We have career opportunities ranging from inpatient hospital care to 70+ rural health and specialty clinics, a variety of outpatient, women’s and behavioral health services and many additional support services. Our team of over 7,000 works together every day toward our shared mission – to continuously improve the health of the people of our region.