Team Leader, Distribution Operations

AES Corporation; Indianapolis (IN); On-site; USD 110,000 - 150,000; Full time

Job summary

AES Indiana Distribution Operations Team Leader leads the Distribution Operations Control Center, guiding real-time decisions to ensure safe, reliable electric service and coordination with Transmission and Distribution teams.

This role requires strong supervisory skills, scheduling, budgeting, and a focus on safety, customer service, and continuous improvement in a 24/7 operations environment in Indiana.

Qualifications

• Directs restoration of customers' electric service after outages; coordinates with Transmission Control Center and Distribution Operations Control Center.
• Provides day-to-day supervision, leadership, and training; guides projects and evaluates direct reports.
• Prepares and controls project budgets to support performance, cost efficiency, and reliability.
• Promotes a customer-focused environment; meets requests within timeframes.
• Maintains a safe, professional work environment and develops staff.
• Oversees daily operations of the Distribution Operations Control Center.
• Develops and maintains rotating work schedules.
• Reviews and approves timekeeping records.
• Manages operational supply inventory and tracking.
• Monitors work orders through completion.
• Coordinates with Lines, Trouble, Engineering, Customer Service, and Service Connections.
• Maintains knowledge of transformers, voltage regulators, circuit breakers.
• Prepares and executes contingency plans for outages and emergencies.
• Plans and arranges work schedules to meet operational needs; participates in long-range planning.
• Assists during emergencies to protect system integrity and restoration.
• Coordinates with AES Indiana Transmission and Distribution Operations.
• Monitors OMS, ADMS, outage tools and diagrams to support decision-making.
• Learns and applies AES Indiana operating requirements.
• Participates in training and simulations to maintain operator qualifications.
• Performs other duties as assigned.

Responsibilities

• Directs restoration of customers' electric service after outages; coordinates with Transmission Control Center and the Distribution Operations Control Center.
• Provides day-to-day supervision, leadership, and training; guides projects and evaluates direct reports.
• Prepares and controls project budgets to support performance, cost efficiency, and reliability.
• Maintains a customer-focused environment; meets requests within timeframes.
• Maintains a safe, professional work environment and develops staff.
• Oversees daily operations of the Distribution Operations Control Center.
• Develops and maintains rotating work schedules.
• Reviews and approves timekeeping records.
• Manages operational supply inventory and tracking.
• Monitors work orders through completion.
• Coordinates with Lines, Trouble, Engineering, Customer Service, and Service Connections.
• Maintains knowledge of transformers, voltage regulators, circuit breakers.
• Prepares and executes contingency plans for outages and emergencies.
• Plans and arranges work schedules to meet operational needs; participates in long-range planning.
• Assists during emergencies to protect system integrity and restoration.
• Coordinates with AES Indiana Transmission and Distribution Operations.
• Monitors OMS, ADMS, outage tools and diagrams to support decision-making.
• Learns and applies AES Indiana operating requirements.
• Participates in training and simulations to maintain operator qualifications.
• Performs other duties as assigned.

Skills

Leadership

Operations management

Safety programs

Budgeting

Team supervision

Communication

Tools

OMS/ADMS

Job description

Are you ready to be part of a companythat s not just talking about the future, but actively shaping it? Join The AES Corporation, the largest US-based global power company with a team of 8,300 employees across 12 countries.

AES has been ranked #1 byBloombergNEF in renewable energy sales to corporations in the US and Americas for five consecutive years, providing electricityfor millions of peopleworldwide.

We are proud to foster a strong workplace culture, earning prominent positions in Great Place to Work rankings across the markets where weoperate. AES was also named one of the World's Most Ethical Companies for the 13th consecutive year in 2026, highlighting our dedication to integrity, transparency, and responsible business practices.

Our spirit of innovation continues to earn industry recognition.

AES is the only seven-time winner of the Edison Electric Institute's Edison Awards in the twenty-first century, a distinction honoringglobal leadership in advancing the electric power industry.

Ifyou'reready to be part of a companythat s not just adapting to change, but driving it, AES is the place for you. We're not just building a more sustainable future, we're powering it.

AES Indiana Distribution Operations Team Leader

Job Description

Position Summary

The AES Indiana Distribution Operations Team Leader directly leads and oversees the Distribution Operations Control Center. The role supports safe, reliable, economical, and environmentally responsible distribution system operations by coordinating real-time operations, switching, outage response, service restoration, employee development, and compliance activities. During routine, abnormal, and emergency conditions, the Team Leader provides technical direction and coordinates with field operations, engineering, transmission operations, customer service, and other internal stakeholders.

Primary Responsibilities

• Makes complex operating, engineering and economic decisions involving the restoration of customers' electric service following system emergencies and coordinates the distribution system effort with the Transmission Control Center and the Distribution Operations Control Center.
• Provides day-to-day supervision, leadership, and training. Offers technical advice and guidance for difficult projects and prioritizes, directs, monitors, and evaluates the performance of direct reports. Prepares, controls, and administers project budgets to support operational performance, cost efficiency, and reliability.
• Maintains a work environment that promotes good customer service to both internal and external stakeholders, striving to economically meet customer requests within the timeframe requested.
• Maintains a safe, professional work environment that offers employees challenging and meaningful work and opportunities to develop their skills and talents.
• Oversees the day-to-day operations of the Distribution Operations Control Center.
  • Develops and maintains complex rotating work schedules.
  • Reviews and approves employee timekeeping records.
  • Manages or oversee's operational supply inventory and tracking.
  • Monitors assigned work orders through completion.
  • Provides quality-control oversight for control center processes and documentation.
  • Communicates and coordinates with Lines, Trouble, Engineering, Customer Service, and Service Connections.
• Maintains working knowledge of transformers, voltage regulators, circuit breakers, capacitors, switchgear, reclosers, and overhead and underground distribution circuits.
• Ensures the preparation and execution of contingency plans for operating the distribution system during natural disasters, civil disturbances, and other critical situations.
• Directs, plans, and arranges work schedules to meet regular and unscheduled operational needs. Participates in long-range Company planning with other departments and organizations outside Customer Operations.
• Assist during emergency operating conditions by supporting actions necessary to protect system integrity, prevent loss of life, minimize equipment damage, and support timely service restoration.
• Coordinates distribution system operations with AES Indiana Transmission and Distribution Operations personnel.
• Monitor OMS, ADMS, outage management tools, one-line diagrams, alarms, and other control center applications to support situational awareness and operational decision-making.
• Learn and apply applicable AES Indiana internal operating requirements related to distribution operations.
• Participates in training, simulations, procedure reviews, system studies, event reviews, and other development activities required to maintain Team Leader proficiency and support operator qualification and development.
• Perform other duties, special assignments, and operational support tasks as assigned by System Operations leadership.

Key Competencies

• Safety Focus: Demonstrates a strong commitment to protecting employees, contractors, customers, the public, and the electric system.
• Operational Discipline: Follows procedures, validates information, maintains accurate records, and applies a questioning attitude during real-time operations.
• Situational Awareness: Monitors system conditions, recognizes abnormalities, and communicates concerns promptly to qualified personnel.
• Communication: Uses professional, precise, and repeatable communication with control center personnel, field crews, leadership, and external entities.
• Learning Agility: Actively develops technical knowledge, seeks feedback, completes training requirements, and progresses toward operator qualification.
• Teamwork: Works collaboratively with System Operations, field organizations, engineering, reliability, generation, and emergency response partners.

Working Conditions

This position is based in a real-time operations control center and requires rotating shifts to support continuous 24/7 system operations. The Distribution Operations Team Leader must maintain focus during routine, abnormal, and emergency conditions; respond to alarms and operational events; communicate effectively with multiple stakeholders; and support storm restoration and emergency response activities as required.

AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.