Team Leader - Customer Service & Stock Control

Morrisons; Illinois; On-site; USD 19,000 - 25,000; Full time

Job summary

Morrisons is seeking a Team Leader for Morrisons Daily to drive performance and deliver excellent customer service in a busy store environment. You will lead till operations, stock control, and ensure safe, compliant store practices while building a supportive, results-driven team culture.

The role emphasizes welcoming, helpful customer interactions, fast-paced problem solving, and consistent service standards across shifts to meet daily goals and customer expectations.

Qualifications

• Customer-facing skills and ability to lead a team.
• Proven ability to communicate clearly with customers and colleagues.
• Ability to motivate and develop a small team.

Responsibilities

• Till and cash operation.
• Stock control to ensure product availability and store standards.
• Ensure the store operates safely and legally.
• Create a team that delivers outstanding, friendly and helpful service to all customers.
• Build a supportive and performance-driven culture where achievement is recognised and rewarded.

Skills

Customer service

Leadership

Team management

Communication

Job description

Morrisons is seeking a Team Leader for Morrisons Daily to drive performance and deliver excellent customer service in a busy store environment. You will lead till operations, stock control, and ensure safe, compliant store practices while building a supportive, results-driven team culture.

The role emphasizes welcoming, helpful customer interactions, fast-paced problem solving, and consistent service standards across shifts to meet daily goals and customer expectations.