Team Leader — Auto Wash & Customer Experience

Express Wash Concepts; Northern (KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Continuous training

401k with company match up to 4%

Unlimited Wash Club Membership

Uniforms provided

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts is hiring a Team Leader for Clean Express Auto Wash in Redford, MI. Start your leadership journey with competitive pay and growth opportunities within a fast-growing, eco-friendly car wash company.

You will lead a team, provide excellent customer care, educate guests about the Unlimited Wash Club, and ensure top-tier service quality. The role requires flexibility, weekend availability, and a professional appearance.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.
• Exceed expectations and uphold accountability in all responsibilities.
• Demonstrate flexibility in working hours, including weekends.

Responsibilities

• As a Team Leader, your role involves supporting the site's facility and operations responsibilities.
• Contribute to delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards.
• Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader.
• Greet customers with long-lasting first impressions.
• Educate customers about the benefits of our Unlimited Wash Club.
• Actively engage with customers pre/post wash for 100% satisfaction.
• Lead the team in achieving and sustaining high-quality service.

Skills

Customer service

Sales

Flexibility

Professional appearance

Education

High school diploma or equivalent

Job description

Express Wash Concepts is hiring a Team Leader for Clean Express Auto Wash in Redford, MI. Start your leadership journey with competitive pay and growth opportunities within a fast-growing, eco-friendly car wash company.

You will lead a team, provide excellent customer care, educate guests about the Unlimited Wash Club, and ensure top-tier service quality. The role requires flexibility, weekend availability, and a professional appearance.