Team Leader

Whataburger; Pueblo (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Benefits

401(k) Savings Plan

Quality Meal Program

Whataburger Foundation scholarships

WhataGames

Flexible scheduling

Career development

Job summary

Whataburger Pueblo is seeking a capable Shift Leader who will function as both a restaurant leader and a hands-on team member. You’ll work with the Restaurant Manager to ensure procedures are followed, assist with scheduling, training and supervising Team Members to deliver hot, fresh meals in a clean, friendly setting.

You’ll contribute to delivering high-quality food and excellent service while learning transferable skills for career growth.

Qualifications

• Customer service experience is essential.
• Familiar with food prep and kitchen operations.
• Experience managing daily operations and scheduling.
• Ability to train and supervise team members.
• Strong money handling and POS skills.
• Knowledge of cleaning and sanitation procedures.

Responsibilities

• Assist Restaurant Manager with operating procedures.
• Schedule, train and supervise Team Members.
• Ensure quality, fresh food and customer satisfaction.
• Maintain cleanliness and sanitation standards throughout shift.
• Demonstrate leadership to develop and motivate staff.

Skills

Customer Service

Food Prep

Daily Operations

Scheduling

Training

Inventory Management

Shift Leadership

Team Motivation

Money Handling

Reading Orders

Job description

Our Restaurant Team/Shift Leaders have a dual role - you’ll serve as both a restaurant leader and a team member. As a leader, you’ll work closely with the Restaurant Manager ensuring all operating procedures are followed. You’ll also assist with scheduling, training and supervising Team Members to ensure each customer enjoys a hot, freshly-prepared product using the highest quality ingredients served in a comfortable, clean, friendly environment.

Our people make the difference at Whataburger. We take pride in our work, take care of each other and love serving our customers. Each and every day you’ll be learning skills that will serve you well no matter where your career journey leads you.

Required Qualifications

QUALIFICATIONS:

• Customer Service
• Food Prep & Delivery
• Daily Operations
• Ensure Company Policy and Brand Quality Standards are followed.
• Demonstrate Fiscal Responsibility
• Communicate Issues with Management
• Maintain Cleaning and Sanitation Procedures
• Achieve and Maintain Required Certifications
• Restaurant Administration
• Scheduling
• Training
• Inventory Management
• Shift Leadership
• Willingness to learn. Coachable
• Positive Attitude
• Punctual and Responsible
• Ability to Work in a Team Environment
• Must have ability to accurately handle money, make change, process credit card transactions
• Has strong knowledge of commonly used concepts, practices, and procedures in a restaurant.
• Ability to develop and motivate team members.
• Must be able to lift up to 50 lbs.
• Must be able to stand during entire shift
• Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push
• Must be able to read (orders on tickets, menu board, receipts, etc.)
• Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items
• Frequent washing of hands
• Must be able to use computers, telephones, and office equipment

This does not contain an exhaustive list of all roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. BurgerWorks reserves the right to revise the position or to require that other or different activities be performed when circumstances change (e.g., emergencies, changes in personnel or workload, rush jobs, technological developments or other operational need).

Competitive Bi-Weekly Pay

Flexible Schedules

Opportunities for Career Development and Growth

Health Benefits*

401(k) Savings Plan*

Quality Meal Program (Discounted Meals)

Whataburger Family Foundation and Scholarship Program

WhataGames! (Ask us about this!)

*based on eligibility requirements