Team Leader

Chick-fil-A; Peachtree Corners (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

A fun work environment

Flexible scheduling

Scholarship opportunities

FREE Tuition program

401k matching

Insurance contribution

Paid time off

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to support senior leadership in daily restaurant operations and to coach team members. This role emphasizes upholding Chick-fil-A values, delivering exceptional service, and maintaining a positive, people-focused environment.

Responsibilities include leading shifts, managing guest needs, and training new hires while promoting teamwork. The position offers growth opportunities and a supportive Operator-led culture.

Qualifications

• Strong people skills with a desire to serve Team Members.
• Ability to work in a fast-paced environment.
• Smile, make eye contact and speak enthusiastically.
• Prior experience as shift lead, crew lead, supervisor or restaurant manager is not required but preferred.

Responsibilities

• Participate in day-to-day operations in a high-volume, fast-paced restaurant.
• Provide immediate and respectful response to guests' needs.
• Assist in training new hires and set the shift tone as a role model.
• Be a friendly, encouraging team player and lead shifts as needed.
• Count drawers and finalize day.

Skills

Team leadership

Customer service

Communication skills

People skills

Reliability

Job description

Free tuition at an accredited university

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• FREE Tuition program
• 401k matching
• Insurance contribution
• Paid time off
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.