Team Leader

First City Hospitality; North Charleston (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

River Street Sweets in North Charleston, SC is hiring for Team Leaders to join our SWEET team and guest-focused culture. If you bring energy, passion, and a people-first mindset, you’ll help our guests enjoy handmade Southern candies in a warm setting.

The ideal candidate will lead operations, motivate staff, and drive sales while maintaining a clean, organized store and positive guest experience. Pay varies by experience and tips are discretionary.

Qualifications

• Professional demeanor and appearance.
• The ability to motivate staff, creating a productive and fun work environment that focuses on the guest experience.
• The ability to manage the store and operations at or above established standards.
• Cost awareness and be fiscally responsible.
• Pay attention to detail while not losing sight of the big picture.
• Be self-motivated, while adapting and accepting change.
• The ability to complete tasks without supervision in a timely manner; and be neat, and organized.
• Computer skills including MS Office and outlook

Responsibilities

• Welcoming and engaging with customers as they enter the store.
• Assessing customers’ needs and suggesting solutions to their problems.
• Working with cash registers and processing payments.
• Setting and attaining sales goals.
• Giving customers advice about sales and promotions.
• Using upselling techniques to increase store sales.
• Recommending the best products to customers.
• Cleaning and restocking the store throughout the day, before opening and after closing.
• Ability to lift heavy merchandise, walk and stand for long hours.
• Making candy
• Assisting managers with tasks
• Leading the floor

Skills

Customer service

Leadership

Cash handling

Upselling

POS systems

MS Office

Tools

MS Office

Job description

River Street Sweets is hiring forTeam Leaders!

Join our SWEET Team! Do you want to be a kid in a candy store every day at work? Then this is the job for you!

If you have a winning attitude and like making people smile - we are the team for you! We are looking for team members that want to work in a positive environment with a successful company culture!

The ideal candidate will bring talent, passion, and experience to the team but more importantly will embody our core values: family spirit, stewardship, fun, excellence, and guest driven.

Team Leaders Average an additional $3.68 per hour in tips.

Duties include but not limited to:

• Welcoming and engaging with customers as they enter the store
• Assessing customers’ needs and suggesting solutions to their problems
• Working with cash registers and processing payments
• Setting and attaining sales goals
• Giving customers advice about sales and promotions
• Using upselling techniques to increase store sales
• Recommending the best products to customers
• Cleaning and restocking the store throughout the day, before opening and after closing
• Ability to lift heavy merchandise, walk and stand for long hours
• Making candy
• Assisting managers with tasks
• Leading the floor

Requirements:

• A professional demeanor and appearance
• The ability to motivate staff, creating a productive and fun work environment that focuses on the guest experience
• The ability to manage the store and operations at or above established standards
• Cost awareness and be fiscally responsible
• Pay attention to detail while not losing sight of the big picture
• Be self-motivated, while adapting and accepting change
• The ability to complete tasks without supervision in a timely manner; and be neat, and organized.
• Computer skills including MS office and outlook

We at River Street Sweets are in the business of enriching the lives of our Guests, by providing fresh, handmade Southern Candies served with good, old-fashioned hospitality in a clean, fun environment.

Pay is depending on experience.

• In this position, you have the opportunity to make a competitive hourly rate plus great tips. Tips are not guaranteed and tips are given at the sole discretion of our guests.

4840 Tanger Outlet Blvd, North Charleston, SC 29418, USA