Team Leader

West-Coast-Convenience-LLC; Norco (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

0.10 cents off a gallon of fuel after

0.30 cents off a gallon of fuel after

0.40 cents off a gallon of fuel after

Max 20 gallons and 2 fill ups per week

Job summary

Loop Neighborhood Market in California seeks a Team Leader to supervise store operations, coach staff, and ensure top-notch customer service. You will learn our in-store retail information system, manage scheduling, and oversee inventory and merchandising while upholding our core values of People, Teamwork and Safety.

The role emphasizes leadership, problem-solving, and ensuring a smooth store experience for customers and staff alike in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent.
• 6–9 months in assistant/ store manager role or equivalent.
• Strong math ability for inventory and pricing.
• Clear written and oral communication skills.
• Desire to be part of a performance-driven team.
• Valid driver’s license and auto insurance.
• Reliable transportation to work and training.

Responsibilities

• Train and coach staff, manage performance, and staffing needs.
• Create schedules, track time, and reconcile store paperwork.
• Stock products, keep store clean, and manage merchandising.
• Forecast and control inventory; focus on shrinkage control.
• Track operating expenses to ensure profitability.
• Develop a sales-driven culture using data and goals.
• Ensure courteous customer service for customers, vendors, staff.
• Troubleshoot car wash and gas-related issues.
• Maintain compliance with regulations and budgets.
• Maintain a clean, customer-friendly store environment.
• Perform additional duties as assigned.

Skills

Strong mathematics

Communication skills

Team leadership

Customer service

Education

High School Diploma or equivalent

Job description

Description

About the Company

Loop Neighborhood Market is based in Union City, Calif., with stores and stations across California. The company was founded in 1978 and develops real estate and owns and operates gas stations with convenience stores and car washes. Loop Neighborhood Market also has a wholesale division that delivers fuel to dealer locations in the market.

Join Our Growing Team at Loop Neighborhood Market!

Are you ready to be part of a dynamic, fast-growing organization that's reshaping the convenience store industry? Loop Neighborhood Market is an industry leader looking for passionate, customer-focused individuals to help us redefine the c-store experience.

Our mission is simple: to offer high-quality, better-for-you products, paired with exceptional customer service, and create a fantastic experience from the moment you walk into our stores. If you're motivated by innovation and have a passion for delivering outstanding service, we'd love to have you on our team.

Position Summary

This position calls for people who are adept at both assisting customers and leading a diverse team of individuals. In the role of Team Leader, you'll be responsible for managing all aspects of the store's operation—a responsibility you'll prepare for through a training sequence that teaches you the company in-store retail information system, inventory management and ordering technology.

You will be tasked with handling daily paperwork, troubleshooting car wash issues and other gas pump related issues. This leadership role will also include forecasting, ordering, stocking, and merchandising products, reconciling store paperwork, setting the tone for courteous customer service, and managing the store staff.

We expect all our Team Leaders to embody our Core Values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety. We all win as one. Living our brand is a critical component for all our roles.

Below is a general outline of some of the roles and responsibilities expected of our Team Leaders (this list is not all inclusive):

Primary Responsibilities:

• Train and coach new staff, manage performance, and handle staffing needs
• Create schedules, track time, and ensure accurate store paperwork reconciliation
• Stock products, maintain store cleanliness, and manage product merchandising
• Forecast, order, and control inventory, with a focus on shrinkage control
• Track and manage operating expenses to ensure profitability
• Develop a sales-driven culture using data analysis, goal setting, and in-store operating profit management
• Ensure efficient, courteous customer service for customers, vendors, and staff
• Troubleshoot and resolve car wash and gas-related issues
• Maintain compliance with local, state, and federal regulations and budget requirements
• Maintain a clean, customer-friendly environment inside and outside the store
• Perform additional duties as assigned

Requirements

Requirements and Qualifications

• High School Diploma or equivalent required
• Six to nine months’ experience as an assistant manager, manager, or an equivalent combination of education and experience
• Strong mathematics ability
• Strong written and oral communication skills
• Desire to be part of a performance-driven team
• Valid driver’s license and insurance
• Reliable form of transportation to and from the workplace and off-site training

Employee Incentives

• Employees that are with us for 6 months to 3 years = 0.10 cents off a gallon of fuel
• Employees that are with us for 3 years to 5 years = 0.30 cents off a gallon of fuel
• Employees that have been with us for 5+ years = 0.40 cents off a gallon of fuel
• MAXIMUM 20 GALLONS AND 2 FILL UPS PER WEEK

Physical Requirements

The Team Leader position requires constant standing, bending and reaching with a moderate amount of manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting of up to 40-50 pounds are required.

Additional Requirements

• Must be 21+ years of age
• Must be able to work various shifts and days of the week depending on business needs

Disclaimer: The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time.

** The company reserves the right to run background checks as a condition of employment