Team Leader

Goodwill Industries of Kentucky; Middlesborough (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

403(b) Plan

403(b) Matching Contributions

Employee Assistance Program (EAP)

Tuition Reimbursement

Medical, Prescription, Dental & Vision

Job summary

Goodwill Kentucky is seeking a high-energy Team Leader to support our retail store operations and model our core values of dignity, service, hope, and partnership while delivering excellent customer service.

This full-time role involves directing duties, greeting donors, supervising staff, handling cash, stocking merchandise, and operating the cash register. A high school diploma is preferred; reliable transportation is required.

Qualifications

• High school diploma or GED preferred.
• Basic math skills and ability to make change.
• May coach in one-on-one training with a Production Clerk.

Responsibilities

• Direct and model duties for Production Clerks.
• Greet donors and customers and offer assistance.
• Sort and stock materials in stores.
• Operate cash register.
• Perform other duties as assigned.

Skills

Customer service

Leadership

Cash handling

Math skills

Coaching

Education

High school diploma or GED

Tools

Cash register

Job description

Team Leader

Goodwill Kentucky is looking for a high energy, positive attitude, team-minded Team Leader to join our team! This position is essential for the success of our retail store operation. The ideal candidate will support our core values of Dignity, Service, Hope, and Partnership with a focus on great customer service. If you are looking for an opportunity that allows you to reach new goals while helping other’s in your community, the Team Leader opportunity is for you!

Our retail operation is an important part of who we are and what we do. It fuels our good work across the Kentucky Bluegrass, generating revenue for programs and services while providing job opportunities to many of who face limited options. Every role within our retail operations helps us further our mission of empowering people to increase the dignity and independence that comes with earning a paycheck and achieving self-sufficiency.

Pay: $13.50 / hour

Job Type: Full-Time

Hours of Operation:

Monday-Sunday: 9:00 AM – 9:00 PM

Essential Duties and Tasks:

• Assists in providing direction and modeling of job duties to other Production Clerks.
• Displays great customer service by greeting donors and customers; offers assistance.
• Sorts material as required and stocks material in stores.
• Rotates stock as needed.
• Operates cash register.
• Performs other duties as assigned.

Education and Experience:

• High school diploma or GED, preferred.
• Must have basic math skills, ability to make change, complete paperwork in a timely manner.
• May serve as a coach in one-on-one training with a Production Clerk(s).
• Must have reliable transportation to and from work.

Physical Demands:

• This job may have physical requirements that considered light to medium work. Light to medium work involves sitting for short periods of time; frequent bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity, frequently lifting/pushing/pulling 10-20 pounds, and occasionally pushing/pulling 20-50 pounds.
• Must have the ability to perform material handling with few restrictions, works with minimal supervision.
• Must have the ability to work a rotating schedule, including evenings, weekends, and holidays.
• Travel to other locations beyond the assigned work location is not required.

Benefits:

• 403(b) Plan
• Company 403(b) Matching Contributions
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 8 Paid Holidays
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance
• Free career coaching, including financial training and digital literacy
• Flexible schedule
• Access to our Goodwill Cars to Work program
• Mission-centric career

When we say mission-centric career, what do we mean? When you work at Goodwill, you work to help fund employment programs for Kentuckians who have disabilities or other challenges to entering the workforce. You get paid, but you also help your neighbors in need!

Have a background challenge? That’s OK, too! Goodwill is a proud second-chance employer.